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HomeMy WebLinkAboutRES 24-197BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF BEAUMONT: WHEREAS, Beaumont's Transit System, BMT Zip, is managed by a private company, Transdev Services, Inc.; and, WHEREAS, because Beaumont's Transit System, BMT Zip, receives funding and oversight from the Federal Transit Administration, the City of Beaumont must approve updates to the management company's Public Transit Agency Safety plan to remain in compliance with the Federal Transit Administration rules; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF BEAUMONT: THAT the City Council be and they are hereby authorized to approve and occasionally amend the Public Transit Agency Safety Plan for employees of the BMT Zip to follow all federal regulations and requirements. The meeting at which this resolution was approved was in all things conducted in strict compliance with the Texas Open Meetings Act, Texas Government Code, Chapter 55 1. PASSED BY THE CITY COUNCIL of the City of B 2024. this the 20th day of August, Roy West - A 0 r Transit Management of Beaumont Public Transportation Agency Safety Plan Version 3 Proposed City Council approval: August 20, 2024 Revised August 6, 2024, Adopted June 1 6, 2020 In compliance with 49 CFR Part 673 Developed In conjunction with the Texas Department of Transportation Page I 1 TRANSIT MANAGEMENT OF BEAUMONT 1, Executive Summary.....................................................................................................................................4 A, Plan Adoption -- 673.11(a)(1)................................................................................................................5 B. Certification of Compliance — 673,13(a)(b)......................................................................................................5 2. Transit Agency Information -- 673.23(d)....................................................................................................6 I. Authorities & Responsibilities — 673,23(d).............. ...... .................. ..... ............................... I ............. 7 3. Safety Policies and Procedures.................................................................................................................. 8 A. Policy Statement — 673.23(a)...............................................................................................................................8 1. Employee Safety Reporting Program — 673,23(b)...............................................................................a ll, Communicating the Policy Throughout the Agency— 673.23(c)..........................................................9 B. PTASP Development and Coordination with TxDOT — 673.11(d).............................................................9 C. PTASP Annual Review — 673.11(a)(5) .............. ........... .................... ......... .......... ..... .... ................ I ......... I ............ 10 D. PTASP Maintenance -- 673.11(a)(2)(c)................................................................................................12 E. PTASP Documentation and Recordkeeping — 673.31 ............................................................................12 P. Safety Performance Measures -- 673,11(a)(3)......................................................................................12 G, Safety Performances Target Coordination —673.15(a)(b)....................................................................14 4. Safety Management Systems — 673 subpart C........................................................................................14 I. Infectious Diseases Exposure................................................................................................I...I.....15 A. Safety Risk Management — 673,25.....................................................................................................16 I. Safety Hazard Identification — 673.25(b) ...........................................................................................17 II. Safety Risk Assessment 673.25(c)................................................................................................19 III. Safety Risk Mitigation — 673.25(d).................................................................................................21 B, Safety Assurance -- 673,27(a).............................................................................................................22 L Safety Performance Monitoring and Measuring -- 673.27(b)............................................................ 22 li. Safety Event investigation — 673.27(b)(3)........................................................................................23 C. Safety Promotion — 673.29........................................................................................4.4.....................25 I. Safety Competencies and Training — 673.29(a)................................................................................25 ILSafety Communication —673.29(b)................................................................................................26 5. Appendix A............................................................................................................................................... 27 A. Glossary of Terms.......................................................................................................................... 27 Page 12 TRANSIT MANAGEMENT OF BEAUMONT B. Additional Acronyms Used............................................................................................................ 31 6. Appendix B............................................................................................................................................... 32 A. Council Minutes or Resolution....................................................................................................... 32 LIST OF FIGURES Figure 1: BMT ZIP Organizational Chart........................................................................................................7 Figure 2: Safety Management Systems.......................................................................................................15 Figure 3: Safety Risk Management Process................................................................................................ 16 Figure4: Draft Risk Register........................................................................................................................17 Figure S: Safety Risk Assessment Steps in Populating the Risk Register .................................................... 20 Figure6: Safety Risk Assessment Matrix.................................................................................................... 20 Figure 7: Risk Register Mitigation Component ...... :.................................................................................... 21 LIST Or TABLES Table1: Agency Information.........................................................................................................................6 Table 2: ASP Annual Update Timellne........................................................................................................ 11 Table3: ASP Record of Changes................................................................................................................. 11 Table4: NSP Safety Performance Measures...............................................................................................12 Table 5: Baseline 2019 Safety Performance Measures................................................................................13 Table 6: Fixed Route (Bus) Safety Performance Targets...................,.........................................................13 Table7: Demand Response Safety Performance Targets...........................................................................14 Page 13 TRANSIT MANAGEMENT OF BEAUMONT Moving Ahead for Progress in the 21st Century (MAP-21) granted the Federal Transit Administration (FTA) the authority to establish and enforce a comprehensive framework to oversee the safety of public transportation throughout the United States, MAP-21 expanded the regulatory authority of FTA to oversee safety, providing an opportunity to assist transit agencies in moving towards a more holistic, performance -based approach to Safety Management Systems (SMS). This authority was continued through the Fixing America's Surface Transportation Act (FAST Act). In compliance with MAP-21 and the FAST Act, FTA promulgated a Public Transportation Safety Program on August 11, 2016, that adopted SMS as the foundation for developing and implementing a Safety Program. PTA is committed to developing, implementing, and consistently improving strategies and processes to ensure that transit achieves the highest practicable level of safety. SMS helps organizations improve upon their safety performance by supporting the Institutionalization of beliefs, practices, and procedures for identifying, mitigating, and monitoring safety risks. There are several components of the national safety program, including the National Public Transportation Safety Plan (NSP), that FTA published to provide guidance on managing safety risks and safety hazards. One element of the NSP is the Transit Asset Management (TAM) Plan. Public transportation agencies implemented TAM plans across the industry in 2018, The subject of this document Is the Public Transportation Agency Safety Plan (PTASP) rule, 49 CFR Part 673, and guidance provided by FTA. Safety is a core business function of all public transportation providers and should be systematically applied to every aspect of service delivery. At Transit Management of Beaumont (TMB), all levels of management, administration and operations are responsible for the safety of their clientele and themselves, To improve public transportation safety to the highest practicable level In the State of Texas and comply with FTA requirements, the Texas Department of Transportation (TxDOT) has developed this Agency Safety Plan (ASP) in collaboration with the City of Beaumont and Transit Management of Beaumont (TMB) BMT ZIP, To ensure that the necessary processes are in place to accomplish both enhanced safety at the local level and the goals of the NSP, the City of Beaumont and Transit Management of Beaumont (TMB) also known as Transit Management of Beaumont (TMB) BMT ZIP adopt this ASP and the tenets of SMS including a Safety Management Policy (SMP) and the processes for Safety Risk Management (SRM), Safety Assurance (SA), and Safety Promotion (SP), per 49 U.S.C, 5329(d)(1)(A).1 While safety has always been a primary function at Transit Management of Beaumont (TMB) BMT ZIP, this document lays out a process to fully implement an SMS over the next several years that complies with the PTASP final rule. ' Federal Register, Vol. 81, No. 24 Page 14 TRANSIT MANAGEMENT OF BEAUMONT A. PLAN ADOPTION -- 678.11(A)(1) This Public Transit Agency Safety Plan is hereby adopted, certified as compliant, and signed by: Claudia San Miguel, General Manager of Transit Management of Beaumont EXECUTIVE DIRECTOR SIGNATURE DATE Since 7'ranslt Management of Beaumont (TMB) BMT ZIP Is considered a department of the City of Beaumont, the main governing body is the Beaumont City Council. Approval of this plan by the Beaumont City Council occurred on August 20, 2024, and is documented in the attached RESOLUTION NO.20-124 from the City Council Meeting, B. CERTIFICATION OF COMPLIANCE -- 678.13(A)(B) TxDOT certifies on August 20, 2024, that this Agency Safety Plan is in full compliance with 49 CFR Part 679 and has been adopted and will be implemented by Transit Management of Beaumont (TMB) BMT ZIP as evidenced by the plan adoption signature and necessary City Council approvals under Section 1.A of this plan. Page 15 TRANSIT MANAGEMENT OF BEAUMONT Transit Management of Beaumont (TMB) BMT ZIP Is the public transportation provider for the City of Beaumont, Texas. The Transit Management of Beaumont (TMB) BMT ZIP main office is located at 550 Milam Street, Beaumont, Texas 77701. This location Includes the administrative offices and the maintenance facility. BMT ZIP Transfer Station is located at 799 Liberty Beaumont, Texas 77701. Transit Management of Beaumont (TMB) BMT ZIP operates within the City Limits of Beaumont, Texas and provides fixed route services over ten (10) routes and complementary paratransit services, known as the Paratransit Service (PTP). PTP provides door-to-door service for ADA eligible passengers. The hours of operation are Monday through Friday, 6:00 am until 9;30 pm, and Saturdays, 7:30 am until 9:30 pm. The governing body of Transit Management of Beaumont (TMB) BMT ZIP is the Beaumont City Council. The Council includes the Mayor, Wards 1, 2, 3, and 4 City Council Members, and two At -Large City Council Members. The Chief Executive Officer is the City Manager, The City of Beaumont contracts with Transit Management of Beaumont (TMB) (BTC) to operate the transit system. No additional transit service is provided by BMT ZIP on behalf of another transit agency or entity at the time of the development of this plan. Table 1: Agency Information contains agency information while an organizational chart for BMT ZIP is provided in Figure 1, TABLE 1: AGENCY INFORMATION Information • - information Full Transit Tamer rl ehmri'afl,Baumont"{MB);BMA Aency h exr rSsit?Maha' .. Transit Agency Address 550 Milam Street, Beaumont, Texas 77701 l , ) -S Name.and Title Ac�untabf Executive 1 of ,' ; 9 4 Name of Chief Safety Officer or SMS Executive Minnie Gonzales, Chief Safety Officer 673.23(d)(2) ' { =1peI,man, City<dflBeo�r4t,"Directbrbfr Ehatm City Over sight f , , Y 4 ` `�E:�t�t�ing,$c;Camm�nilk�+�?,evelt��menfi ,r ,; Key Staff Ops. Supervisors, Maintenance Mgr., HR/Fin. Dr, Service'Covered byli his'1?lar 11jb),r, - ansii a Fr ,l Ff 4 Mode(s) of fi7+3 ;`i'xedotite'Brtjs�$t,Pbratt Ikl ;s List All FTA Funding Types (e.g., 5307, 5310, 5311) 5307, 5339, 5339a, Competitive Grants Mode(s) of Service Provided by the Transit Agency Fixed Route Bus & Paratransit (Directly operated or contracted service) r•. � 1 r r ! c- fr �_ ! 3 ,-{. I if a c r a r F ;y ! I ' iVUmber of llei�lles iperated , The annual review and Updates of the Public Transportation Agency Plan will be Jointly reviewed and updated by the Chief Safety Officer and Key Staff by August 311% of each year. The Key Staff will review and approve any changes, signing the new PTASP, then forward it to the Accountable Executive for review and approval. Page 16 TRANSIT MANAGEMENT OF BEAUMONT . FIGURE 1: B M T Z I P ORGANIZATIONAL CHART .............................. ............. ............ .............................,.,,,,,,,,,,,,.,,,,.,,,,.,,...,.,,.,,,,,.,,,,,.,,,,,,,,,,,...,..,.,.,.,.,.,,,,......,,,.,,,.,,.,.,,,....,................,......,.,.. ORGANIZATIONAL CHART AUTHORITIES & RESPONSIBILITIES — 673.23(D) As stated In 49 CPR Part 673.23(d), Transit Management of Beaumont (TMB) BMT ZIP is establishing the necessary authority, accountabilities, and responsibilities for the management of safety amongst the key individuals within the organization, as those individuals relate to the development and management of our SMS, In general, the following defines the authority and responsibilities associated with our organization: The Accountable Executive has ultimate responsibility for carrying out the SMS of our public transportation agency, and control or direction over the human and capital resources needed to develop and maintain both the ASP (in accordance with 49 U.S.C. 5329(d)), and the agency's TAM Plan, in accordance with 49 U.S.C. 5326. The Accountable Executive has authority and responsibility to address substandard performance in the BMT ZIP SMS, per 673.23(d)(1). Agency leadership and executive management are those members of our agency leadership or executive management, other than the Accountable Executive, Chief Safety Officer (CSO)/SM$ Executive, who have authority or responsibility for day-to-day implementation and operation of our agency's SMS. The Chief Safey officer (CSO) is an adequately trained individual who has the authority and responsibility as designated by the Accountable Executive for the day-to-day Implementation and operation of the Transit Management of Beaumont (TMB) BMT ZIP SMS. As such, the CSO is able to report directly to our transit agency's Accountable Executive. I(ey staff are staff, groups of staff, or committees to support the Accountable Executive, CSO, or SMS Executive in developing, implementing, and operating our agency's SMS. Front line employees perform daily tasks and activities where hazards can be readily identified so the identified hazards can be addressed before the hazards become adverse events. These employees are critical to SMS success through each Page 17 TRANSIT MANAGEMENT OF BEAUMONT employee's respective role in reporting safety hazards, which is where an effective SMS and a positive safety culture begins. In addition, over the next year, Transit Management of Beaumont (TMB) BMT ZIP will be reviewing and modifying, if necessary, our current Job descriptions to ensure the job descriptions comply with 49 CFR Part 673. A. POLICY STATEMENT — 673.23(A) Safety is Transit Management of Beaumont (TMB) BMT ZIP priority and recognizes that the management of safety is a core value of our business. The management team at Transit Management of Beaumont (TMB) BMT ZIP will embrace the SMS and is committed to developing, implementing, maintaining, and constantly Improving processes to ensure the safety of our employees, customers, and the public. All levels of management and frontline employees are committed to safety and understand that safety is the primary responsibility of all employees. BMT ZIP is committed to; • Communicating the purpose and benefits of the SMS to all staff, managers, supervisors, and employees. This communication will specifically define the duties and responsibilities of each employee throughout the organization and all employees will receive appropriate information and SMS training. • Providing appropriate management involvement and the necessary resources to establish an effective reporting system that will encourage employees to communicate and report any unsafe work conditions, hazards, or at - risk behavior to the management team. • Identifying hazardous and unsafe work conditions and analyzing data from the employee reporting system. After thoroughly analyzing the provided data, the transit operations division will develop processes and procedures to mitigate safety risk to an acceptable level. • Ensuring that no action will be taken against employees who disclose safety concerns through the reporting system, unless disclosure indicates an illegal act, gross negligence, or deliberate or willful disregard of regulations or procedures. • Establishing Safety Performance Targets (SPT) that are realistic, measurable, and data driven. • Continually improving our safety performance through management processes ensures that appropriate safety management action is taken and is effective. EMPLOYEE SAFETY REPORTING PROGRAM — 673.23(B) Frontline employees are a significant source of safety data. These employees are typically the first to spot unsafe conditions that arise from unplanned conditions either on the vehicles, in the maintenance shop, or in the field during operations. For this reason, the Employee Safety Reporting Program (ESRP) is a major tenet of the PTASP Rule. Under this rule, agencies must establish and implement a process that allows employees to report safety conditions directly to senior management, provides protections for employees who report safety conditions to senior management; and includes a description of employee behaviors that may result in disciplinary action. Page 18 TRANSIT MANAGEMENT OF BEAUMONT Transit Management of Beaumont (TMB) BMT ZIP currently has a handbook In place called the Shop Safety Handbook (Appendix A), showing the document name, file name, and date of adoption) that requires employees to contact the Chief Safety Officer with any safety concerns or questions, Each employee of Transit Management of Beaumont (TMB) BMT ZIP shall be responsible for performing and observing safety standards relevant to job function. Employees are expected to exercise reasonable care for themselves and others while on duty. With respect to customer complaints, Transit Management of Beaumont (TMB) BMT ZIP has an online form that can be submitted and Is applicable to all types of complaints submitted to the agency. Transit Management of Beaumont (TMB) BMT ZIP will investigate and follow up with passenger complaints or recommendations through Transit Management of Beaumont (TMB) BMT ZIP Inquiry Forms. Over the next year, Transit Management of Beaumont (TMB) BMT ZIP will review and modify, If necessary, our employee safety reporting procedures to develop them into a full ESRP to ensure that the procedures comply with 49 CFR Part 673. Transit Management of Beaumont complies with the Texas Whistleblowers Act which states "a state or local governmental entity may not suspend or terminate the employment of, or take other adverse personnel action against, a public employee who in good faith reports a violation of the law by the employing governmental entity or another public employee to an appropriate law enforcement authority." Texas Government Code Ann. §554.002, In general, the Transit Management of Beaumont (TMB) BMT ZIP ESRP will ensure that all employees are encouraged to report safety conditions directly to senior management or their direct supervisor for elevation to senior management. The policy will Include any contract employees. The policy will also spell out what protections are afforded employees who report safety related conditions and will describe employee behaviors that are not covered by those protections. The policy will also elaborate on how safety conditions that are reported will be reported back to the initlator(s) — either to the Individual or groups of Individuals or organization, dependent on the nature of the safety condition. To bolster the information received from frontline employees, Transit Management of Beaumont (TMB) BMT ZIP will also review our current policy on how our agency receives Information and safety -related data from employees and customers. If necessary, Transit Management of Beaumont (TMB) BMT ZIP will develop additional means for receiving, Investigating, and reporting the results from investigations back to the lnitlator(s)— either to the person, groups of persons, or distributed agencywide to ensure that future reporting is encouraged. COMMUNICATING THE POLICY THROUGHOUT THE AGENCY -- 673.23(C) Transit Management of Beaumont (TMB) BMT ZiP Is committed to ensuring the safety of our clientele, personnel, and operations. Part of that commitment is developing an SMS and agency wide safety culture that reduces agency risk to the lowest level possible. The first step in developing a full SMS and agency wide safety culture is communicating our SMP throughout our agency. The SMP and safety objectives are at the forefront of all communications. This communication strategy will include posting the policy in prominent work locations for existing employees and adding the policy statement to material for all new employees, in addition, the policy statement will become part of our agency's regular safety meetings and other safety communications efforts. The policy will be signed by the Accountable Executive so that all employees know that the policy is supported by management. Page 19 TRANSIT MANAGEMENT OF BEAUMONT B. PTASP DEVELOPMENT AND COORDINATION WITH TXDOT 673.11(D) This PTASP has been developed by TxDOT on behalf of the Southeast Texas Regional Planning Commission (SETRPC), which is the Metropolitan Planning Organization (MPO) for the area, and the City of Beaumont/BMT ZIP in accordance with all requirements stated in 49 CFR Part 673 applicable to a small public transportation provider. TxDOT mailed a formal call for participation In a State sponsored PTASP development process to all Texas Section 5307 small bus transit agencies on January 15, 2019, and followed that call with a series of phone calls and additional correspondence. Transit Management of Beaumont (TMB) BMT ZIP provided a letter to TxDOT opting into participation on March 15, 2019, and has been an active participant in the development of this plan through sharing existing documentation and participating in communication and coordination throughout the development of this plan. In support of tracking performance on our SA and SP processes, Transit Management of Beaumont (TMB) BMT ZIP conducts a yearly safety culture survey. The survey is Intended to help Transit Management of Beaumont (TMB) BMT ZIP assess how well we communicate safety and safety performance information throughout our organization by gauging how safety is perceived and embraced by Transit Management of Beaumont (TMB) BMT ZIP administrators, supervisors, staff, and contractors. The survey is designed to help us assess how well we are conveying information on hazards and safety risks relevant to employees' roles and responsibilities and informing employees of safety actions taken in response to reports submitted through our ESRP. Results from our most recent survey were analyzed and incorporated into the implementation strategies contained in this ASP. Once the documents were reviewed, an on -site interview was conducted with Transit Management of Beaumont (TMB) BMT ZIP to gain a better understanding of the agency. This understanding was necessary to ensure that the ASP was developed to fit Transit Management of Beaumont (TMB) BMT ZIP size, operational characteristics, and capabilities. The draft ASP was delivered to Transit Management of Beaumont (TMB) BMT ZIP in February 2020 for review and comment. Once review was completed and any adjustments were made, the final was delivered to Transit Management of Beaumont (TMB) BMT ZIP for review and adoption. C. PTASP ANNUAL REVIEW - 673.11(A)(5) Per 49 U.S.C. 5329(d)(1)(D), this plan includes provisions for annual updates of the SMS, As part of Transit Management of Beaumont (TMB) BMT ZIP ongoing commitment to fully implementing SMS and engaging our agency employees in developing a robust safety culture, Transit Management of Beaumont (TMB) BMT ZIP will review the ASP and all supporting documentation annually. The review will be conducted as a precursor to certifying to FTA that the ASP is fully compliant with 49 CFR Part 673 and accurately reflects the agency's current implementation status. Certification will be accomplished through Transit Management of Beaumont (TMB) BMT ZIP annual Certifications and Assurances reporting to FTA. The annual review will include the ASP and supporting documents (Standard Operating Procedures [SOP], Policies, Manuals, etc.) that are used to fully implement all the processes used to manage safety at Transit Management of Beaumont (TMB) BMT ZIP. All changes will be noted (as discussed below) and the Accountable Executive will sign and date the title page of this document and provide documentation of approval by the Beaumont City Council whether by signature or by reference to resolution. Page 110 TRANSIT MANAGEMENT OF BEAUMONT The annual ASP review will follow the update activities and schedule provided below in Table 2. As processes are changed to fully implement SMS or new processes are developed, Transit Management of Beaumont (TMB) BMT ZIP will track those changes for use in the annual review. TAB 2: ASP ANNUAL_ UPDATE TIMELINE TABLE 2: ASP ANNUAL UPDATE TIMELINE 1 Sept Task I fob I Mar Apr May Jun I Jul I Aug Review Agency Operations Review SMS Documentation + Safety Policy; + frisk Management; • Safety Assurance; and + Safety Promotion, Review Previous Targets and Set or Continue Targets Report Targets to National Transit Database (NTD), TxpaT, SETRPC Make Any Necessary Adjustments to PTASP Update Version No., Adopt & Certify Plan Compliance The following table, Table 3, will be used to record final changes made to the ASP during the annual update. This table will be a permanent record of the changes to the ASP over time. ....... ........e-...,_....,...,,,.,-.,,,, ..., TABLE 3; ASP RECORD OF CHANGES Document Version Section/Pages Changed Reason for Change Reviewer Name Date of Change Public Transit Annual Review - Transit Management of Claudia San September 30, Agency Plan- 673.11(s)(5) Beaumont commitment to fully Miguel 2022 Version 2 Implement and engage in Jarvis Taylor developing a safety culture, Public Transit -Annual Review Transit Management of Claudia San August 6, 2024 Agency Plan- Beaumont commitment to fully Miguel Version 3 -Page 4 Revise new CSO implement and engage in Minnie from Jarvis Taylor to developing a safety culture. Gonzales Minnie Gonzales Implemented Accident/incident Minnie August 6, 2024 -Page19 —revised Safety Response Procedures Gonzales Risk Assessment Header Text Text Text Text The Implementation of SMS Is an ongoing and iterative process, and as such, this PTASP is a working document. Therefore, a clear record of changes and adjustments Is kept in the PTASP for the benefit of safety plan performance management and to comply with Federal statutes. Page 111 TRANSIT MANAGEMENT OF BEAUMONT D. PTASP MAINTENANCE - 673.11(A)(2)(C) Transit Management of Beaumont (TMB) BMT ZIP will follow the annual review process outlined above and adjust this ASP as necessary to accurately reflect current implementation status. This plan will document the processes and activities related to SMS implementation as required under 49 CFR Part 673 Subpart C and will make necessary updates to this ASP as BMT ZIP continues to develop and refine our SMS implementation. E. PTASP DOCUMENTATION AND RECORDKEEPING - 673.31 At all times, Transit Management of Beaumont (TMB) BMT ZIP will maintain documents that set forth our ASP, including those documents related to the implementation of BMT ZIP SMS and those documents related to the results from SMS processes and activities. Transit Management of Beaumont (TMB) BMT ZIP will also maintain documents that are included In whole, or by reference, which describe the programs, policies, and procedures that our agency uses to carry out our ASP and all iterations of those documents. These documents will be made available upon request to the FTA, other Federal entity, or TxDOT. Transit Management of Beaumont (TMB) BMT ZIP will maintain these documents for a minimum of three years after the documents are created, These additional supporting documents are cataloged In Appendix A and the list will be kept current as a part of the annual ASP review and update, F. SAFETY PERFORMANCE MEASURES -- 673.11(A)(3) The PTASP Final Rule, 49 CFR Part 673.11(a)(3), requires that all public transportation providers must develop an ASP to Include SPTs based on the safety performance measures established under the NSP. The safety performance measures outlined in the NSP were developed to ensure that the measures can be applied to all modes of public transportation and are based on data currently being submitted to the NTD. The safety performance measures Included in the NSP are fatalities, injuries, safety events, and system reliability (State of Good Repair as developed and tracked in the TAM Plan). There are seven (7) 5PTs that must be included in each ASP that are based on the four (4) performance measures in the NSP. These SPTs are presented In terms of total numbers reported and rate per Vehicle Revenue Mile (VRM), Each of the seven (7) is required to be reported by mode as presented in Table 4. TABLE 4: NSP SAFETY PERFORMANCE MEASURES Page 112 TRANSIT MANAGEMENT OF BEAUMONT Table 5: Baseline 2019 Safety Performance Measures presents baseline numbers for each of the performance measures. Transit Management of Beaumont (TMB) BMT ZIP collected the past (5) years of reported data to develop the rolling average listed in the table. TABLE 5: BASELINE 2019 SAFETY PERFORMANCE MEASURES *rate = total number for the year/total revenue vehicle miles traveled While safety has always been a major component of the Transit Management of Beaumont (TMB) BMT ZIP operation, the adoption of this ASP will result in changes across all aspects of the organization. The SPTs set in Table 6 and Table 7 reflect an acknowledgment that SMS implementation will produce new information that will be needed to accurately set meaningful SPTs. We will set our targets at the current NTD reported five-year average as we begin the process of fully implementing our SMS and developing our targeted safety improvements. This will ensure that we do no worse than our baseline performance over the last five years. ...... ........ ............­.,.,, . TABLE 6: FIXED ROUTE (BUS) SAFETY PERFORMANCE TARGETS Mode Fatalities Baseline 0 Target 0 Rate of Fatalities* 0 0 injuries 4 4 Rate of injur€es* 0.0000011336 0.0000011336 Safety Events 3 3 Rate of Safety Events* 0.0000028340 0.0000028340 Mean Distance Between Major Mechanical Failure 100,815 VRM 100,815 VRM *rate = total number for the year/total revenue vehicle miles traveled Page 113 TRANSIT MANAGEMENT OF BEAUMONT TABLE 7: DEMAND RESPONSE SAFETY PERFORMANCE TARGETS Mode Fatalities BoselineTarget 0 0 Rate of Fatalities* 0 0 Injuries 0 0 Rate of Injuries* 0 0 Safety Events 2 2 Rate of Safety Events* 0,0000079945 0.0000079945 System Reliability 39,501 VRM 39,501 VRM Other N/A N/A *rate = total number for the yearAotal revenue vehicle miles traveled As part of the annual review of the ASP, BMT ZIP will reevaluate our SPTs and determine whether the SPTs need to be refined. As more data is collected as part of the SRM process discussed later in this plan, Transit Management of Beaumont (TMB) BMT ZIP may begin developing safety performance indicators to help inform management on safety related investments. G. SAFETY PERFORMANCE TARGET COORDINATION - 673.15(A)(B) Transit Management of Beaumont (TMB) BMT ZIP will make our SPTs available to TxDOT and SETRPC to aid in those agencies' respective regional and long-range planning processes. To the maximum extent practicable, BMT ZIP will coordinate with TxDOT and SETRPC in the selection of State and SETRPC SPTs as documented in the Interagency Memorandum of Understanding (MOU), Each year during the FTA Certifications and Assurances reporting process, Transit Management of Beaumont (TMB) BMT ZIP will transmit any updates to our SPTs to both the SETRPC and TxDOT (unless those agencies specify another time in writing). As noted previously, FTA has adopted SMS as the basis for improving safety across the public transportatlon industry. In compliance with the National Safety Program, National Public Transportation Safety Plan, and 49 CFR Part 673, BMT ZIP is adopting SMS as the basis for directing and managing safety and risk at our agency, Transit Management of Beaumont (TMB) BMT ZIP has always viewed safety as a core business function. All levels of management and employees are accountable for appropriately identifying and effectively managing risk In all activities and operations in order to deliver improvements in safety and reduce risk to the lowest practical level during service delivery. SMS is comprised of four basic components - SMP, SRM, SA, and SP, The SMP and SP are the enablers that provide structure and supporting activities that make SRM and SA possible and sustainable, The SRM and SA are the processes and activities for effectively managing safety as presented in Figure 2, Page 114 TRANSIT MANAGEMENT OF BEAUMONT FIGURE 2: SAFETY MANAGEMENT SYSTEMS Safety Promotion Policy (I.raariarchin (Communication Wfrai6"'cJ) Implementing SMS at Transit Management of Beaumont (TMB) BMT ZIP will be a major undertaking over the next several years. This ASP is the first step to putting in place a systematic approach to managing the agency's risk, Transit Management of Beaumont (TMB) BMT ZIP has already taken several steps to implement SMS, such as developing this Initial ASP and designating a CSO, During the first year of Implementation, Transit Management of Beaumont (TMB) BMT ZIP will identify SMS roles and responsibilities, key stakeholder groups and key staff to support this process, Transit Management of Beaumont (TMB) BMT ZIP will also ensure that these key staff receive SMS training, develop a plan for Implementing SMS, Inform stakeholders about the ASP, and discuss our progress with the City Council and planning partners. INFECTIOUS DISEASE EXPOSURE Transit Management of Beaumont (TMB) BMT ZIP has developed and Implemented a Safety Management System (SMS. SMS uses a Safety Risk Management process (SRM) which BMT ZIP will effectively use to minimize the exposure of the public, personnel, and property to hazards and unsafe conditions, The SMS And SRM will obtain consistent information adopted and applied in compliance with the guidelines of the Centers for Disease Control and Prevention (CDC) to minimize exposure to infectious and viral diseases. Transit Management of Beaumont (TMB) BMT ZIP, governed by the City of Beaumont regularly receives updates from the City of Beaumont on other Infectious and viral diseases, BMT ZIP uses the current information to bring awareness to all the public, personnel and staff of -the current findings provided by governing entities. Transit Management of Beaumont (TMB) BMT ZIP has Implemented the best safe work practices in relation to the Federal Transit Administration (FTA), the Center for Disease Control and Prevention (CDC) guidelines, and The City of Page 115 TRANSIT MANAGEMENT OF BEAUMONT Beaumont, The Bipartisan Infrastructure Law requires transit agencies to address strategies to minimize Infectious diseases, consistent with CDC and Prevention or State health authority guidelines. Transit Management of Beaumont (TMB) BMT ZIP has strategies in place to minimize exposure to Infectious diseases that are consistent with CDC state/county orders, and public health agencies, Transit Management of Beaumont (TMB) BMT ZIP developed safety protocols which employees are encouraged to follow and procedures and checklist to be used to mitigate risk - Strategies in the control and mitigation of Infectious disease outbreaks in BMT ZIP facilities and Fleets are such but not limited too and ongoing In change: • Outbreak Vaccine Planning Reporting vaccination logs, using the SRM matrix and Risk Assessment Informative accessibility to new vaccines offered by the City of Beaumont. Sanitizing and fumigating of Transit Vehicles and Facilities -Daily whenever outbreak cases of any infectious / viral disease cases are reported. • PPE-BMT ZIP provides Operators with aerosol disinfectants, mask, gloves and hand sanitizers and only recommends as a safe practice. • Practice good personal hygiene and wash of hands often. Always cover mouth and nose with a tissue, or the inside of elbow, when coughing or sneezing, and do not spit, Monitor health daily and be alert for infectious diseases (e.g., fever, cough, or shortness of breath), • Educate and train workers on infectious disease policies and procedures using accessible formats. A. SAFETY RISK MANAGEMENT - 673.25 By adopting this ASP, Transit Management of Beaumont (TMB) BMT ZIP is establishing the SRM process presented in Figure 3 for identifying hazards and analyzing, assessing, and mitigating safety risk in compliance with the requirements of 49 CFR Part 673,25, The SRM processes described in this section are designed to implement the Transit Management of Beaumont (TMB) BMT ZIP SMS. FIGURE 3; SAFETY RISK MANAGEMENT PROCESS The implementation of the SRM component of the SMS will be carried out over the course of the next year. The SRM components will be implemented through a program of Improvement during which the SRM processes will be implemented, reviewed, evaluated, and revised as necessary, to ensure the processes are achieving the intended safety objectives as the processes are fully incorporated into Transit Management of Beaumont (TMB) BMT ZiP SOPs. Page 116 TRANSIT MANAGEMENT OF BEAUMONT The SRM is focused on implementing and improving actionable strategies that Transit Management of Beaumont (TMB) BMT ZIP has undertaken to Identify, assess and mitigate risk. The creation of a Risk Register provides an accessible resource for documenting the SRM process, tracking the identified risks, and documenting the effectiveness of mitigation strategies in meeting defined safety objectives and performance measures. The draft Risk Register is presented in Figure 4. FIGURE 4: DRAFT RISK REGISTER As the SRM process progresses through the steps of identifying what may be wrong, what could happen as a result, and what steps Transit Management of Beaumont (TMB) BMT ZIP Is taking to resolve the risk and mitigate the hazard, the CSO completes and publishes the components of the Risk Register, These components include the use of safety hazard identification, safety risk assessment, and safety risk mitigation, as described in the following sections. SAFETY HAZARD IDENTIFICATION — 673.25(B) Transit Management of Beaumont (TMB) BMT ZIP conducts quarterly inspections of facility buildings. As part of this inspection a Quarterly Facility inspection, found in the Shop Safety Handbook (Appendix A), is developed from an extensive checklist, and notes any safety deficiencies that need to be addressed. Transit Management of Beaumont (TMB) BMT ZIP drivers also conduct daily inspections of their assigned vehicles and focus on safety related areas of the vehicles, Although the current procedures have been effective In achieving our safety objectives, to ensure compliance with 49 CFR Part 673, Transit Management of Beaumont (TMB) BMT ZIP is working to implement the following expanded SRM process. The Transit Management of Beaumont (TMB) BMT ZIP SRM process is a forward -looking effort to Identify safety hazards that could potentially result in negative safety outcomes, In the SRM process, a hazard is any real or potential condition that can cause injury, illness, or death; damage to or loss of the facilities, equipment, rolling stock, or Infrastructure of a public transportation system; or damage to the environment. Hazard identification focuses on out -of -the -norm conditions that need special attention or immediate action, new procedures, or training to resolve a condition that is unacceptable and return conditions to an acceptable level, BMT ZIP uses a variety of mechanisms for identifying and documenting hazards, namely: Page 1 17 TRANSIT MANAGEMENT OF BEAUMONT • Through training and reporting procedures, Transit Management of Beaumont (TMB) BMT Zip ensures personnel can identify hazards and that each employee clearly understands that the employee has a responsibility to immediately report any safety hazards Identified to the employee's supervisors. Continued training helps employees to develop and improve the skills needed to identify hazards. • Employee hazard training coupled with the ESRP ensures that Transit Management of Beaumont (TMB) BMT ZIP has full use of information from frontline employees for hazard Identification. • Upon receiving the hazard report, supervisors communicate the identified hazard to the CSO for entry into the risk register for risk assessment, classification, and possible mitigation. • In carrying out the risk assessment, the CSO uses standard reporting forms (e.g., Accident/incident Reporting Form) and other reports completed on a routine basis by administrative, operations and maintenance. The Transit Management of Beaumont (TMBj BMT ZIP Shop Safety Handbook (Appendix A) contains procedures for flagging and reporting hazards as a part of day-to-day operations. • Supervisors in particular are responsible for performing and documenting quarterly checks of the Transit Management of Beaumont (TMB) BMT ZIP facilities, which include reporting and recommending methods to reduce identified hazards. • Transit Management of Beaumont (TMB) BMT ZIP uses: incident reports and records to determine specific areas of training that need to be covered with employees to ensure safety hazard identification is continually improved, and thus ensure that hazards are identified before an event recurrence. The risk management team also analyzes incident reports to Identify any recurring patterns or themes that would help to identify underlying hazards and root causes of the event that can be mitigated to prevent recurrence. • If a hazard is such that an employee would be reluctant to report the information due to perceived negative consequences (e.g., disciplinary action), alternative, anonymous reporting mechanisms are available through an anonymous suggestion box, an anonymous online reporting form, or other secure mechanisms. • To increase the safety knowledge of our agency, the CSO, risk management personnel and subject matter experts are also encouraged to participate in available professional development activities and peer -to -peer exchanges as a source of expertise and information on lessons learned and best practices in hazard identification. • Other sources for hazard identification include: o ESRP o Inspections of personnel job performance, vehicles, facilities, and other data o Investigations of safety events o Safety trend analysis on data currently collected o Training and evaluation records o Internal safety audits Page 118 TRANSIT MANAGEMENT OF BEAUMONT External sources of hazard Information could include; ■ FTA and other federal or state authorities ■ Reports from the public w Safety bulletins from manufacturers or industry associations in addition to identifying the hazard, the hazard identification process also classifies the hazard by type (organizational, technical, or environmental) to assist the CSO In identifying the optimal combination of departmental leadership and subject matter expertise to select in assembling the safety risk assessment team. The various hazard types can also be categorized by subcategory for each type. For example, organizational hazards can be subcategorized into resourcing, procedural, training, or supervisory hazards. Each of the subcategories implies different types of mitigation strategies and potentially affect overall agency resources through varying costs for implementation. Technical hazards can be subcategorized Into operational, maintenance, design, and equipment. Additionally, environmental hazards can be subcategorized into weather and nature which Is always a factor for every operation, SAFETY RISK ASSESSMENT — 673.25(C) As part of the new SRM process, Transit Management of Beaumont (TMB) BMT ZIP has developed methods to assess the likelihood and severity of the consequences of identified hazards, and prioritizes the hazards based an the safety risk. The process continues the use of the Risk Register described in the previous section to address the next two components. To accurately assess a risk, Transit Management of Beaumont (TMB) BMT ZIP may need to perform an investigation. Transit Management of Beaumont (TMB) BMT ZIP currently investigates accidents or crashes but will need to develop a full investigation procedure to inform the SRM process. The investigation procedure will start with the Accident and Incident Response Procedures (Appendix A) as the framework and will be used to coverall risk assessment. Once fully developed, the document will become the Investigation SOP. The SOP will Include accident Investigation procedures as well as risk investigation procedures. These procedures will be used to Investigate risks identified from multiple sources including ESRP, Safety risk is based on an assessment of the likelihood of a potential consequence and the potential severity of the consequences in terms of resulting harm or damage. The risk assessment also considers any previous mitigation efforts and the effectiveness of those efforts. The results of the assessment are used to populate the third and fourth components of the Risk Register as presented in Figure 5, Page 119 TRANSIT MANAGEMENT OF BEAUMONT POPULATINGFIGURE 5: SAFETY RISK ASSESSMENT STEPS IN The risk assessment is conducted by the CSO, and the risk management team supplemented by subject matter experts from the respective department or section to which the risk applies. The process employs a safety risk matrix, like the one presented in Figure 6, that allows the safety team to visualize the assessed likelihood and severity, and to help decision -makers understand when actions are necessary to reduce or mitigate safety rlsk. FIGURE 6: SAFETY RISK ASSESSMENT MATRIX Although the current version of the matrix relies heavily on the examples and samples that are listed on the PTASP Technical Assistance Center website, lessons learned from the Implementation process during the coming years will be used to customize the matrix that Transit Management of Beaumont (TMB) EMT ZIP will use to address our unique operating realities and leadership guidance. The Risk Assessment Matrix is an important tool. If a risk is assessed and falls within one of the red zones, the risk is determined to be unacceptable under existing circumstances, This determination means that management must take action to mitigate the situation. This is the point in the process when SRMs are developed. if the risk is assessed and falls within one of the yellow zones, the risk is determined to be acceptable, but monitoring is necessary. If the risk falls within one of the green zones, the risk is acceptable under the existing circumstances. Page 120 TRANSIT MANAGEMENT OF BEAUMONT Once a hazard's likelihood and severity have been assessed, the CSO enters the hazard assessment into the Risk Register that Is used to document the individual hazard and the type of risk it represents. This information is used to move to the next step, which Is hazard mitigation, SAFETY RISK MITIGATION — 673,25(D) As part of the Accident Investigation procedures In the Shop Safety Handbook (Appendix A), BMT ZIP currently uses accident investigations to identify trends In incident causes and implement corrective action to prevent their recurrence. Upon completion of the risk assessment, the CSO and the safety team continue populating the Risk Register by identifying mitigations or strategies necessary to reduce the likelihood and/or severity of the consequences. The goal of this step is to avoid or eliminate the hazard or, when elimination is not likely or feasible, to reduce the assessed risk rating to an acceptable level (Figure 7). However, mitigations do not typically eliminate the risk entirely. FIGURE 7: RISK REGISTER MITIGATION COMPONENT ��ik����a4����s�s,,-��� �`rq►s�s�c�u � �'R�ofuit��,,�. To accomplish this objective, the CSO, through the risk management team, works with subject matter experts from the respective department or section to which the risk applies. The risk management team then conducts a brainstorming exercise to elicit feedback from staff and supervisors with the highest level of expertise in the components of the hazard. Documented risk resolution and hazard mitigation activities from previous Risk Register entries and the resolution's documented level of success at achieving the desired safety objectives may also be reviewed and considered in the process. If the hazard Is external (e.g., roadway construction by an outside agency) information and input from external actors or experts may also be sought to take advantage of all reasonably available resources and avoid any unintended consequences. Once a mitigation strategy is selected and adopted, the strategy is assigned to an appropriate staff member or team for Implementation, The assigned personnel and the personnel's specific responsibilities are entered Into the Risk Register. Among the responsibilities of the mitigation team leader is the documentation of the mitigation effort, Including whether the mitigation was carried out as designed and whether the intended safety objectives were achieved. This Information is recorded in the appendix to the Risk Register for use in subsequent SA activities and to monitor the effectiveness of the SRM program. Page 121 TRANSIT MANAGEMENT OF BEAUMONT B. SAFETY ASSURANCE - 673.27 (A) Safety Assurance means processes within the Transit Management of Beaumont (TMB) BMT ZiP SMS that function to ensure a) the implementation and effectiveness of safety risk mitigation, and b) BMT ZIP meets or exceeds our safety objectives through the collection, measurement, analysis, and assessment of Information. SA helps to ensure early Identification of potential safety issues. SA also ensures that safeguards are in place and are effective in meeting Transit Management of Beaumont (TMB) BMT ZIP's critical safety objectives and contribute towards SPTs. SAFETY PERFORMANCE MONITORING AND MEASURING — 673,27 (B) As the first step In the Transit Management of Beaumont (TMB) BMT ZIP SA program, Transit Management of Beaumont (TMB) BMT ZIP collects and monitors data on safety performance indicators through a variety of mechanisms described In the following sections. Safety performance Indicators can provide early warning signs about safety risks. Transit Management of Beaumont (TMB) BMT ZIP currently relies primarily on lagging indicators representing negative safety outcomes that should be avoided or mitigated in the future, However, initiatives are underway to adopt a more robust set of leading indicators that monitor conditions that are likely to contribute to negative outcomes in the future. In addition to the day-to-day monitoring and Investigation procedures detailed below, BMT ZIP will review and document the safety performance monitoring and measuring processes as part of the annual update of this ASP, MONITORING COMPLIANCE AND SUFFICIENCY OF PROCEDURES — 673,27 B .1 Transit Management of Beaumont (TMB) BMT ZIP monitors our system for personnel compliance with operations and maintenance procedures and also monitors these procedures for sufficiency in meeting safety objectives. A list of documents describing the safety related operations and maintenance procedures cited in this ASP is provided in Appendix A of this document. Supervisors monitor employee compliance with Transit Management of Beaumont (TMB) BMT ZIP SOPs through direct observation and review of information from internal reporting systems such as the ESRP for employees, developed for this ASP and online forms submitted by customers. Transit Management of Beaumont (TMB) BMT ZIP addresses non-compliance with standard procedures for operations and maintenance activities through a variety of actions, including revision to training materials and delivery of employee and supervisor training if the non-compliance is systemic. If the non-compliance is situational, then activities may include supplemental individualized training, coaching, and heightened management oversight, among other remedies. Sometimes personnel fully comply with the procedures, but the operations and maintenance procedures are Inadequate and pose the risk of negative safety outcomes. In this case, the cognizant person submits the deficiency or description of inadequate procedures to the SRM process. Through the SRM process, the SRM team will then evaluate and analyze the potential organizational hazard and assign the identified hazard for mitigation and resolution, as appropriate, The SRM team will also conduct periodic self -evaluation and mitigation of any identified deficiencies in the SRM process itself, Page 122 TRANSIT MANAGEMENT of BEAUMONT MONITORING OPERATIONS — 673.27(B)(2) Supervisors are required to monitor investigation reports of safety events and SRM resolution reports to monitor the department's operations to Identify any safety risk mitigations that may be Ineffective, Inappropriate, or not implemented as intended. If it is determined that the safety risk mitigation did not bring the risk to an acceptable level or otherwise failed to meet safety objectives, then the supervisor resubmits the safety risk/hazard to the SRM process. The GSO will work with the supervisor and subject matter experts to reanalyze the hazard and consequences and Identify additional mitigation or alternative approaches to Implementing the mitigation. Safety went Investigation — 673.27(B)(3) Transit Management of Beaumont (TMB) BMT ZIP currently conducts investigations of safety events. From a SA perspective, the objective of the investigation is to identify causal factors of the event and to Identify actionable strategies that Transit Management of Beaumont (TMB) BMT ZIP can employ to address any identifiable organizational, technical, or environmental hazard at the root cause of the safety event. Transit Management of Beaumont (TMB) BMT ZIP's Shop Safety Handbook (Appendix A) includes a section regarding Accident Investigations procedures. All incidents and accidents are required to be reported promptly and investigated. This incident and accident investigation program provides an opportunity for management to evaluate and correct deficiencies found within the safety process. The depth of the investigation Is determined by the potential severity and the probability of recurrence of the accident or near -miss, rather than by the severity of the injury and/or the amount of financial loss. The initial Responding Supervisor will be responsible for leading the Investigation and providing suggestions for corrective action. Safety went Investigations that seek to identify and document the root cause of an accident or other safety event are a critical component of the SA process because they are a primary resource for the collection, measurement, analysis, and assessment of information. Transit Management of Beaumont (TMB) BMT ZIP gathers a variety of information for identifying and documenting root causes of accidents and incidents, including but not limited to: 1. Obtain from the Operator the following information: a. The location of the incident and what direction they were traveling (inbound or outbound); if in station, indicate the situation. b. The bus number and the route that they are on. c. If there are injuries, describe how serious they appear (do not be too graphic, just generalize). d. Provide information about any other vehicles or pedestrians Involved and their descriptions. 2, Remind the operator of the safety procedures: a. Turn on 4-way flashers. Place traffic warning devices (orange triangles). b, Recheck anyone with Injuries, do not move the seriously injured. c. Render comfort and aid to anyone Injured, as may be appropriate. d. Evacuate the bus, if necessary. e. Keep the two-way radio on and monitored. Page 123 TRANSIT MANAGEMENT OF BEAUMONT f. Hand out courtesy cards to the passengers and to any witnesses. g, Move the vehicle to the side of the road unless it is inoperable. 3.' Notify the following: a. Call the Police, Call Emergency Medical Personnel (EMP) 911 b. Notify/call Immediate supervisor at the time, including: I, Operations Supervisor 11, Maintenance Manager Ili, Chief Safety Officer 4. The supervisor will; a. Is responsible for notifying the General Manager and CSO and providing them with a report when the supervisor finishes the Initial assessment, b, It is required for all employees to report an on-the-job injury, no matter how minor, Failure to comply will result In progressive discipline, c. Assign a Standby Operator to pre -trip a bus in case a standby must drive the next round for the operator on that route. When needed, the Standby Operator may take a bus out to continue the route. d. let the Operator know that a Standby Operator and bus have been assigned to continue the route or that support personnel are bringing another bus out to them, e. Refer the operator for required drug and alcohol testing In compliance with 49 CFR § 655.44 post -accident testing if the safety event meets the definition of accident in 49 CFR § 655.4. f, Return to Base. g. Record all accident information on the Daily Dispatch log, any missed trips, downtime, or bus change outs. 5. Dispatcher on duty will give the Operator an incident report to complete before the Operator leaves that day. The dispatcher will put the Operator's report in the Chief Safety Officer's box. 6, The CSO, working with content specialists, evaluates the incident report and other available information to determine the root cause of the accident/event, Follow up with the driver or other cognizant parties may be necessary to elicit additional information. 7. The CSO identifies any hazards noted in the incident report and refers those hazards to the SRM process. MONITORING INTERNAL SAFETY REPORTING PROGRAMS 673.27(B)(4) As a primary part of the internal safety reporting program, our agency monitors information reported through the ESRP. When a report originating through the complaint process documents a safety hazard, the supervisor submits the hazards identified through the internal reporting process, including previous mitigation in place at the time of the safety event, The supervisor submits the hazard report to the SRM process to be analyzed, evaluated and, if appropriate, assigned for mitigation/resolution, Page 124 TRANSIT MANAGEMENT OF BEAUMONT OTHER SAFETYASSURANCE INITIATIVES Because leading indicators can be more useful for safety performance monitoring and measurement than lagging Indicators, Transit Management of Beaumont (TMB) BMT ZIP is undertaking efforts to Implement processes to identify and monitor more leading indicators or conditions that have the potential to become or contribute to negative safety outcomes. This may include trend analysis of environmental conditions through monitoring National Weather Service data; monitoring trends toward or away from meeting the identified SPTs; or other indicators as appropriate. C. SAFETY PROMOTION - 673.29 Management support is essential to developing and implementing SMS. SP includes all aspects of how, why, when and to whom management communicates safety related topics. SP also includes when and how training is provided. The following sections outline both the safety competencies and training that BMT ZIP will implement and how safety related information will be communicated. SAFETY COMPETENCIES AND TRAINING — 678.29(A) Transit Management of Beaumont (TMB) BMT ZIP provides comprehensive training to all employees regarding each employee's job duties and general responsibilities, This training Includes safety responsibilities related to the employee's position. In addition, regular driver safety meetings are held to ensure that safety -related information is relayed to the key members of our agency's safety processes. As part of SMS implementation, BMT ZIP will be conducting the following activities: • Conduct a thorough review of all current general staff categories (administrative, driver, supervisor, mechanic, maintenance, etc.) and the respective staff safety related responsibilities. • Assess the training requirements spelled out in 49 CFR Part 672 and the various courses required for different positions. (Transit Management of Beaumont (TMB) BMT ZIP is not subject to the requirements under 49 CFR Part 672 but will review the training requirements to understand what training is being required of other larger agencies in the event these trainings might be useful). • Assess the training material available on the FTA PTASP Technical Assistance Center website, • Review other training material available from industry sources such as the Community Transportation Association of America and the American Public Transportation Association websites. • Develop a set of competencies and training -required to meet the safety related activities for each general staff category. • Develop expectations for ongoing safety training and safety meeting attendance. • Develop a training matrix to track progress of Individuals and groups within the organization. • Adjust job notices associated with general staff categories to ensure that new personnel understand the safety related competencies and training needs and the safety related responsibilities of the job. • Include refresher training and will be applied to agency personnel and contractors. Page 125 TRANSIT MANAGEMENT OF BEAUMONT SAFETY COMMUNICATION — 673,29(B) Transit Management of Beaumont (TMB) BMT ZIP regularly communicates safety and safety performance information throughout our agency's organization that, at a minimum, conveys information on hazards and safety risks relevant to employees' roles and responsibilities and Informs employees of safety actions taken in response to reports submitted through the ESRP (noted in Section 3,A.I) or other means. Transit Management of Beaumont (TMB) BMT ZIP reports any safety related information to the City of Beaumont, Director of Planning and Community Development at their regular transit bi-weekly meetings, in addition, Transit Management of Beaumont (TMB) BMT ZIP holds regularly scheduled meetings with employees to ensure that any safety -related information is passed along that would affect the execution of the employees' duties. Transit Management of Beaumont (TMB) BMT ZIP also posts safety related and other pertinent Information in the common room for all employees. Transit Management of Beaumont (TMB) BMT ZIP will review our current communications strategies to determine whether others are needed, As part of this effort, Transit Management of Beaumont (TMB) BMT ZIP will -conduct, an annual Safety Culture Survey to understand how safety is perceived in the workplace and what areas Transit Management of Beaumont (TMB) BMT ZIP should be addressing to fully implement a safety culture at our agency, Page 126 TRANSIT MANAGEMENT OF BEAVMONT A. GLOSSARY OF TERMS Accident: means an event that involves any of the following; a loss of life; a report of a serious injury to a person; a collision of transit vehicles; an evacuation for life safety reasons; at any location, at any time, whatever the cause. Accountable Executive (typically the highest executive in the agency): means a single, identifiable person who has ultimate responsibility for carrying out the SMS of a public transportation agency, and control or direction over the human and capital resources needed to develop and maintain both the agency's PTASP, in accordance with 49 U.S.C. 5329(d), and the agency's TAM Plan in accordance with 49 U.S.C. 5326. Agency leadership and Executive Management: Those members of agency leadership or executive management (other than an Accountable Executive, CSO, or SMS Executive) who have authorities or responsibilities for day-to-day implementation and operation of an agency's SMS, Chief Safety officer (CSO): means an adequately trained individual who has responsibility for safety and reports directly to a transit agency's chief executive officer, general manager, president, or equivalent officer. A CSO may not serve in other operational or maintenance capacity, unless the CSO is employed by a transit agency that is a small public transportation provider as defined in this part, or a public transportation provider that does not operate a rail fixed guideway public transportation system. Corrective Maintenance: Specific, unscheduled maintenance typically performed to identify, isolate, and rectify a condition or fault so that the failed asset or asset component can be restored to a safe operational condition within the tolerances or limits established for In-service operations. Equivalent Authority: means an entity that carries out duties like that of a Board of Directors, for a recipient or subreciplent of FTA funds under 49 U.S.C. Chapter 53, including sufficient authority to review and approve a recipient or subreciplent's PTASP. Event: means an accident, incident, or occurrence. Facilities and Equipment Maintenance Plan: means the strategic and operational document outlining the processes, activities, and procedures required to ensure that buildings, structure and other facilities remain in good repair, safe, operational, and efficient maximize equipment operational availability, while minimizing equipment downtime. Federal Transit Administration (FTA): means the Federal Transit Administration, an operating administration within the United States Department of Transportation. Fleet Safety Policy: as included in TMB Maintenance Plan means commitment to safety clearly outlining the rules and expectations for drivers and other personnel involved) in fleet operations, providing guidelines for vehicle use, procedures in case of accidents and plans on reduce incidents, drivers can and cannot do, protect against litigation, establish rules for safety conduct and vehicle operations and plans to reduce accidents, Hazard: means any real or potential condition that can cause Injury, illness, or death; damage to or loss of the facilities, equipment, rolling stock, or Infrastructure of a public transportation system; or damage to the environment. Page 127 TRANSIT MANAGEMENT OF BEAUMONT Incident: means an event that Involves any of the following: a personal Injury that is not a serious injury; one or more Injuries requiring medical transport; or damage to facilities, equipment, rolling stock, or infrastructure that disrupts the operations of a transit agency. Investigation: means the process of determining the causal and contributing factors of an accident, incident, or hazard, for the purpose of preventing recurrence and mitigating risk. Key staff: means a group of staff or committees to support the Accountable Executive, CSO, or SMS Executive In developing, Implementing, and operating the agency's SMS. Major Mechanical Failures: means failures caused by vehicle malfunctions or subpar vehicle conditions which require that the vehicle be pulled from service. National Public Transportation Safety Plan (NSP): means the plan to improve the safety of all public transportation systems that receive Federal financial assistance under 49 U.S,C. Chapter 53. Occurrence: means an event without any personal injury in which any damage to facilities, equipment, rolling stock, or infrastructure does not disrupt the operations of a transit agency. operator of a Public Transportation System: means a provider of public transportation as defined under 49 U.S.C. 53a2(14). Passenger: means a person, other than an operator, who is on board, boarding, or alighting from a vehicle on a public transportation system for the purpose of travel. Performance Measure: means an expression based on a quantifiable Indicator of performance or condition that is used to establish targets and to assess progress toward meeting the established targets, Performance Target: means a quantifiable level of performance or condition, expressed as a value for the measure, to be achieved within the time required by the FTA. Preventative Maintenance: means regular, scheduled, and/or recurring maintenance of assets (equipment and facilities) as required by manufacturer or vendor requirements, typically for the purpose of maintaining assets In satisfactory operating condition. Preventative maintenance is conducted by providing for systematic inspection, detection, and correction of anticipated failures either before they occur or before they develop into major defects. Preventative maintenance is maintenance, including tests, measurements, adjustments, and parts replacement, performed specifically to prevent faults from occurring. The primary goal of preventative maintenance Is to avoid or mitigate the consequences of failure of equipment. Public Transportation Agency Safety Plan (PTASP): means the documented comprehensive agency safety plan for a transit agency that is required by 49 U.S.C. 5329 and this part. Risk: means the composite of predicted severity and likelihood of the potential effect of a hazard. Risk Mitigation: means a method or methods to eliminate or reduce the effects of hazards, Road Calls: means specific, unscheduled maintenance requiring either the emergency repair or service of a piece of equipment in the field or the towing of the unit to the garage or shop. Page 128 TRANSIT MANAGEMENT OF BEAUMONT Safety Assurance (SA): means the process within a transit agency's SMS that functions to ensure the Implementation and effectiveness of safety risk mitigation and ensures that the transit agency meets or exceeds its safety objectives through the collection, analysis, and assessment of information. Safety Management Policy (SMP): means a transit agency's documented commitment to safety, which defines the transit agency's safety objectives and the accountabilities and responsibilities of the agency's employees regarding safety, Safety Management System (SMS): means the formal, top -down, data -driven, organization -wide approach to managing safety risk and assuring the effectiveness of a transit agency's safety risk mitigation. SMS includes systematic procedures, practices, and policies for managing risks and hazards. Safety Management System (SMS) Executive means a CSO or an equivalent. Safety Objective: means a general goal or desired outcome related to safety. Safety Performance: means an organization's safety effectiveness and efficiency, as defined by safety performance Indicators and targets, measured against the organization's safety objectives. Safety Performance Indicator: means a data -driven, quantifiable parameter used for monitoring and assessing safety performance. Safety Performance Measure: means an expression based on a quantifiable Indicator of performance or condition that is used to establish targets and to assess progress toward meeting the established targets. Safety Performance Monitoring: means activities aimed at the quantification of an organization's safety effectiveness and efficiency during service delivery operations, through a combination of safety performance indicators and SPTs. Safety Performance Target (SPT): means a quantifiable level of performance or condition, expressed as a value for a given performance measure, achieved over a specified timeframe related to safety management activities. Safety Promotion (SP): means a combination of training and communication of safety information to support SMS as applied to the transit agency's public transportation system. Safety Risk: means the assessed probability and severity of the potential consequence(s) of a hazard, using as reference the worst foreseeable, but credible, outcome. Safety Risk Assessment: means the formal activity whereby a transit agency determines SRM priorities by establishing the significance or value of its safety risks. Safety Risk Management (SRM): means a process within a transit agency's Safety Plan for identifying hazards, assessing the hazards, and mitigating safety risk. Safety Risk Mitigation: means the activities whereby a public transportation agency controls the probability or severity of the potential consequences of hazards. Safety Risk Probability: means the likelihood that a consequence might occur, taking as reference the worst foreseeable, but credible, condition. Safety Risk Severity: means the anticipated effects of a consequence, should the consequence materialize, taking as reference the worst foreseeable, but credible, condition. Page 129 TRANSIT MANAGEMENT OF BEAUMONT Serious Injury: means any injury which: • Requires hospitalization for more than 48 hours, commencing within seven days from the date that the injury was received. • Results in a fracture of any bone (except simple fractures of fingers, toes, or nose), • Causes severe hemorrhages, nerve, muscle, or tendon damage. • Involves any internal organ; or • Involves second- or third-degree burns, or any burns affecting more than 5 percent of the body surface. Shop Safety Handbook: handbook designed to give the employee a broad and clear view of the safest methods of performing their duties. Small Public Transportation Provider: means a recipient or subreciplent of Federal financial assistance under 49 U.S.C. 5307 that has one hundred (100) or fewer vehicles in peak revenue service and does not operate a rail fixed guideway public transportation system. State: means a State of the United States, the District of Columbia, or the Territories of Puerto Rico, the Northern Mariana Islands, Guam, American Samoa, and the Virgin Islands, State of Good Repair: means the condition in which a capital asset Is able to operate at a full level of performance. State Safety Oversight Agency: means an agency established by a State that meets the requirements and performs the functions specified by 49 U.S.C. 5329(e) and the regulations set forth in 49 CFR part 674. TM8 Accident / incident Response Procedures: means, step-by-step Instructions for specific routine tasks, explaining how policies are followed. Transit Agency: means an operator of a public transportation system. Transit Asset Management (TAM) Plan means the strategic and systematic practice of procuring, operating, inspecting, maintaining, rehabilitating, and replacing transit capital assets to manage their performance, risks, and costs over their life cycles, for the purpose of providing safe, cost-effective, and reliable public transportation, as required by 49 U.S.C. 5326 and 49 CFR part 625. Vehicle Revenue Miles (VRM): means the miles that vehicles are scheduled to travel while in revenue service. Vehicle revenue miles include layover/recovery time and exclude deadhead; operator training; vehicle maintenance testing; and school bus and charter services. Page 130 TRANSIT MANAGEMENT OF BEAUMONT B. ADDITIONAL ACRONYMS USED ASP: Agency Safety Plan BMT ZIP: Beaumont Municipal Transit BTC: Beaumont Transit Company EMP: Emergency Medical Personnel ESRP: Employee Safety Reporting Program EAST Act; Fixing America's Surface Transportation Act MAP•21t Moving Ahead for Progress in the 2111 Century Act MOU: Memorandum of Understanding MPO: Metropolitan Planning Organization NTD: National Transit Database SETRPC: Southeast Texas Regional Planning Commission SDP: Standard Operating Procedure TxDOT: Texas Department of Transportation Page 131 TRANSIT MANAGEMENT OF BEAUMONT A. COUNCIL MINUTES OR RESOLUTION RESOLUTION NO.20.124 A RESOLUTION APPROVING THE TEXAS DEPARTMENT OF TRANSPORTATION SPONSORED PUBLIC TRANSPORTATION AGENCY SAFETY PLAN AND ESTABLISHING SAFETY PERFORMANCE TARGETS FOR BEAUMONT MUNICIPAL TRANSIT, WHEREAS, Safety Is a core business function of all public transportation providers and should be systematically applied to every aspect of service delivery, as the Federal Transit Administration (FTA) has adopted the principles and methods of Safety Management Systems (SMS) as the basis for enhancing the safety of public transportation In the United States; and, WHEREAS, On ,July 19. 2018 the FTA published the Public Transportation Agency Safety Plan (PTASP) Final Rule, 49 CFR Part 873, which took effect July 19, 2019 requiring all FTA Section 6307 reclplent transit agencies to, within one calendar year after July 18, 2019, establish a PTASP that meets the requirements of Part 673; and, WHEREAS, The PTASP, and subsequent updates, must be signed by the Accountable Executive and approved by the agencys Board of Directors, or an Equivalent Authority; and, WHEREAS, PTASP must document the processes and activities related to Safety Management System (SMS) Implementation and Include performance targets based on the safety performance measures established under the National Publio Transportation Safety Plan, with those targets being shared with the South East Texas Regional Planning Commission (SETRPC) and the Texas Department of Transportation (TXDOT); and, Page 132 TRANSIT MANAGEMENT OF BEAUMONT WHEREAS, The Initial PTABP for Beaumont Municipal Transit has been drafted by TxDOT per 49 CIF 873.11(d) and will remain In effect until the Beaumont Municipal Transit has drafted the next version, and, WHERIrAS, Beaumont Municipal Transit is dedicated to ensuring that the necessary processes are In place to accomplish both enhanced safety at the local level and the goals of the NSP, as the SMS helps organizations Improve upon their safety performance by supporting the institutionalization of beliefs, practices, and procedures for identifying, mitigating, and monitoring safety risks; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF BEAUMONT, THAT the statements and findings set out In the preamble to this resolution are hereby, In all things, approved and adopted; and, THAT the City Council for the City of Beaumont, Texas approves this PTASP and the tenets of $MS Including a Safety Management Policy (SMP) and the processes for Safety Risk Management (SRM), Safety Assurance (SA), and Safety Promotion (SP), per 49 U,S,C, 5329(d)(19(A), and, BE IT FURTHER RESOLVED THAT as safety has always been a primary function at Beaumont Municipal Transit, this PTASP lays out a process to fully Implement and review an SMS on a yearly and ongoing basis In order to continue compliance with the PTASP flnai ruts. The meeting at whlch this resolution was approved was in all things conducted In strict compliance with the Texas Open Meetings Act, Texas Government Code, Chapter 661, Page 133 TRANSIT MANAGEMENT OF BEAUMONT PASSED BY THE CITY COUNCIL of the City of Beaumont this the 16th day of June, 242p. !NqyoFBe0ky ATTEST: Bill Munson, Odheral Manager of Beaumont Municipal TransWAccountable Executive Page 134 TRANSIT MANAGEMENT OF BEAUMONT