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HomeMy WebLinkAboutGIII_Risk Reduction Group Supervisor_2015Beaumont Fire/Rescue Services Detailed Job Descriptions Grade: III Classification: Captain Section: Planning Assignment: Risk Reduction Group Supervisor Reports to: Deputy Chief—Planning Section Chief FLSA Status: Non -Exempt Distinguishing Features: This position exists to manage the responsibilities of, and accountability for, major service -related area(s) and/or department program(s). Persons assigned to this position are responsible for supervising individuals assigned to them, as well as developing and implementing plans, policies, and/or activities related to their particular program area(s). Individuals serving in this assignment work a forty -hour work week, specified by the current contract in place with IAFF, Local 399. Work in this position requires a considerable amount of managerial skill, organizational talents, teamwork, and effective decision-making. Competencies: Competencies are a set of identified behaviors, knowledge, skills, and abilities that directly and positively impact the success of employees and the organization. Competencies can be observed and measured. When consistently demonstrated, competencies make employees particularly effective in their work. Competencies help lay out a roadmap to career success. Beaumont Fire/Rescue Services' established competencies for all positions include: • Understanding our Business • Achieving Technical and Functional Expertise • Serving our Customers • Getting Results • Working as a Team • Exhibiting Interpersonal and Communication Skills • Demonstrating Leadership and Personal Effectiveness Position Essential Job Functions: • Organize the initial response to an emergency situation by operating within the Incident Management System and department standard operating guidelines– Gathering pertinent information; • Applying the Risk Management Model to strategic and tactical situations; • Confirming arrival and appropriate benchmarks and details of situation with Command and/or the communications center; • Ensuring the type and number of apparatus, equipment, and personnel responding will effectively and safely mitigate the situation; • Ensuring a system of accountability is established for all personnel working within the hazard zone; • Documenting the progress and evolution of the situation within the prescribed system; • Maintaining communications under a systematic and sequential plan; • Initiating, coordinating, and controlling mutual aid response and implementation of emergency management plans on the emergency scene; • Minimizing the loss of life and property in controlling the situation; • Organizing and conducting post incident analysis and debriefings. Supervise personnel— Enforcing health and safety mandates and department policies and procedures; • Inspecting personnel to ensure that all are in attendance and capable of performing their duties; • Ensuring personnel and crews are aware of procedural and policy requirements and revisions; • Ensuring department policies and procedures are followed and that wor groups model a professional image; • Monitoring and documenting training and development activities of subordinates so that they are completed and documented appropriately; • Monitoring emergency scene evolutions and benchmarks to ensure that department standard operating guidelines are adhered to; • Ensuring compliance with all applicable traffic safety laws and departmental driving policies; • Providing leadership, coaching, and training to personnel; • Providing feedback to individuals and work groups on performance; • Rewarding and recognizing individuals and work groups; • Counseling individuals and work groups; • Building effective teams so that high performance and morale levels are established and maintained. Train personnel— Conducting post -emergency evaluations with work groups to identify and document training needs; • Observing and documenting personnel performance so that individual's strengths and weaknesses can be identified, and training requirements can be documented; • Reviewing examination and training records so that training needs for individuals and work groups are identified, prioritized, and updated; • Allocating in-service training time so that work groups are allotted time each shift to ensure meeting department standards; • Arranging tours of priority locations so as to reinforce training objectives and learning, and provide real life examples of topics presented; • Developing teaching plans to ensure that information presented is accurate, comprehensive, and presented in the appropriate sequence; • Selecting and employing training aids to insure learning is enhanced; • Conducting training sessions in accordance with the established training schedule so that personnel receive allotted training in the prescribed sequence for maintenance and documentation of certifications; Page 2 of 11 • Demonstrating skills, procedures, and equipment so that standard operating and safety guidelines are followed; • Conducting and supervising drill and benchmark evaluations and skill competitions to evaluate individual and team performance; • Preparing recommendations and action plans for additional training of members; • Maintaining training records so that all training delivered is documented. Maintain professional currency– Remaining current with new legislation and regulation affecting department operations; • Participating in-service training activities; • Reviewing professional publications and web -sites for current developments, procedures, and techniques; • Attending courses, seminars, and workshops to recommend and implement improvements to operations; • Participating in professional associations to interact and network with peers and provide opportunities for improvements to operations; • Participating in staff meetings to keep others up-to-date by providing input relative to current and improved emergency services operations; • Developing a network of professional contacts with other emergency services organizations so that information regarding programs, procedures, and techniques are shared and peer support is provided; • Researching and reviewing manufacturers existing and new products, equipment, and systems to evaluate and recommend system improvements; • Touring high risk sites so that pre -incident planning can be reviewed and modified, and so that personnel can be updated on the status of the site. Perform public education and information activities– Providing public assistance; • Conducting station tours or safety programs; • Making presentations and/or performing demonstrations for community groups or interested parties; • Participating in special activities; • Projecting a professional image to enhance the public's perception of the department and emergency services; • Resolving problems or questions referred by staff, department or City administrators or employees, City Council persons, or the public. Participate in physical fitness activities to maintain physical conditioning. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide seamless customer service. Direct, manage, coordinate and liaison effectively with others to achieve effectiveness and efficiency in all operations, support and administrative programs. Assignment -Specific Job Functions: • Coordinate and manage technically specific program area(s)— Interpreting and recommending compliance strategies for all applicable federal, state, regional, and local regulations affecting program area(s); Page 3 of 11 • Writing or reviewing technical performance specifications, quality levels, sampling plans, and inspection procedures in area(s) of responsibility; • Coordinating and managing quality assurance activities in area(s) of responsibility; • Continually monitoring and reporting on technological, legal, and operational changes that affect activities and work processes of the program(s); • Making recommendations for, developing and implementing improvements to the program to meet changing mission parameters and requirements; • Coordinating and managing the training, certifications, and professional development of all department personnel affected by assigned program area(s); • Recommending and managing the program budget; • Coordinating and/or participating in the application for and management of grants and other alternative funding sources related to the program; • Prioritizing and allocating available program resources; • Managing the development of program materials including educational materials, websites, forms, and reports; • Overseeing the collection, analysis, and dissemination of program data; • Conferring with and representing the program and the department in meetings with other City departments and divisions; • Serving as a City representative with a variety of public, business, and community groups and organizations; • Coordinating and managing program outreach activities including acting as a liaison with community organizations; • Fostering collaborative working relationships to the benefit of the program and the department; • Making recommendations for changes in operations to ensure maximum effective service provision in program area(s); • Assisting in developing new program function elements, including researching, compiling, and analyzing supporting data; • Performing complex administrative duties requiring oversight, attention to detail, and analysis; • Providing staff support or serve on a variety of commissions, task forces and/or committees. Coordinate and manage community risk analysis activities— Collecting, compiling, and continually updating a broad range of data from building and site inspections, investigations, emergency calls for service and citizen feedback; • Applying data to applicable standard of cover and/or critical infrastructure protection models to assess the Values -at -Risk in the community; • Based on data analysis, making recommendations on deployment and operational strategies for most effective and efficient protection of the community; • Providing assistance to businesses in developing and/or improving emergency evacuation plans; • Coordinating and managing initiatives to ensure that emergency services have clear access to emergency incidents. Coordinate, manage and perform code enforcement activities— Page 4 of 11 • Interpreting, enforcing, and recommending revisions to locally adopted fire and life safety codes— Coordinating the primary training, continuing education, and certifications maintenance for all Texas Commission on Fire Protection certified persons as Fire Inspector; • Coordinating and inspecting commercial, industrial, residential, and public assembly occupancies for fire hazards; • Coordinating and inspecting fire protection systems, equipment and devices in new and existing commercial properties; • Coordinating and inspecting the storage and use of explosives or hazardous materials; • Order compliance when violations are discovered through established processes; • Reviewing and recommending approval for permits; • Assisting in investigations to determine the causes of fires; • Testifying in court, as required; • Assisting developers, architects, and contractors with code interpretations and plan submission inquiries; • Providing analysis and approval of plans, specifications and construction documents for buildings, processes operations and fire protection systems and equipment to ensure compliance with applicable codes and standards; • Providing technical advice of maximum complexity to City staff, private developers, and the general public. • Reviewing ordinances for conflicts, and recommending revisions and new code language. Coordinate, manage and perform fire/arson and internal affairs investigations and prevention initiatives— Coordinating the primary training, continuing education, and certifications maintenance for all Texas Commission on Fire Protection certified persons as Fire Investigator or Arson Investigator; • Coordinating the primary training, continuing education, and certifications maintenance for all Texas Commission on Law Enforcement Standards and Education certified persons as Peace Officers; • Investigating the cause and origin of fires, particularly those that are questionable in origin; • Determining and proving that a fire was incendiary; • Managing cases and file charges against offenders when necessary; • Coordinating investigations with other law enforcement agencies; • Testifying as a witness in court in connection with arrests and investigations; • Investigating illegal burning and air pollution violations; • Performing and reporting on internal affairs investigations • Acting in a confidential and discreet manner related to any matter under investigation or as required by law or situational ethics; • Coordinating Juvenile Firesetter other related arson prevention initiatives. Coordinate, manage and perform public information and education activities— Page 5 of 11 • Working directly with executive staff to develop and implement policies and strategies related to internal and external communications, marketing, community relations, public education and information; • Developing, coordinating, managing the submission for, and updating the department's web page; • Supervising and directing the activities of the media relations detail and manage effective relationships with all news media; • Administering a community survey program to continually monitor and identify issues, problems, and progress made with the general public, minorities and other special communities; • Developing and managing a department speakers bureau to provide knowledgeable speakers to interested community groups; • Developing mechanisms and strategies to facilitate communication between the Fire Chief, City Manager and fire department employees regarding progress toward organizational goals, changes and achievements; • Planning and composing new stories, articles, speeches, radio and television scripts, bulletins, and various periodic and special purpose reports; • Coordinating special events such as open house programs, displays and exhibits; • Producing general video and slide productions; • Answering written and telephone inquiries regarding Fire Department activities. Coordinate, manage and perform emergency management activities— Reviewing and analyzing City emergency management annexes and plans to make recommendations to revise, update and improve these plans so that disasters or major emergencies are effectively handled; • Developing new plans and operating guidelines as needed; • Insuring that plans and operating guidelines are current, adequately address specific emergencies or disasters, and conform to federal and State requirements; • Insures that plans and operating guidelines are consistent and understood by responding partners/liaisons; • Maintaining communications with responding partners/liaisons; • Coordinating with all City departments and private/public organizations that have operational roles in emergency situations for the purpose of developing multi - agency approaches to emergency management planning; • Gathering, analyzing and distributing information concerning natural or man- made threats, emergencies or disasters; • Conducting risk and threat assessments; • Ensuring preparedness, availability of equipment and supplies, and readiness of staff and facilities by establishing and maintaining resource database(s) of departmental, City and/or regionally available resources. Reauired Knowledize_ Skills_ and Abilities Knowledge of... • Current industry standards and best practices of progressive emergency services organizations; • The geographical layout of the City of Beaumont, street names and numbers, and hydrant locations; Page 6 of 11 • The operation and maintenance of various types of apparatus and equipment used by the department; • Generally accepted and department -specific practices, techniques, methods, instruments, and equipment; • The laws, regulations, policies, and procedures relevant to emergency services response activities; • Organizational philosophy and ethical policies that direct all managers in the discharge of their duties; • Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources; • Accepted management and supervision processes and techniques; • Principles and procedures of developing and implementing training programs; • Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; • Human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; • Building construction, design, and materials as related to fire prevention and fire control; • Fire codes and regulations; • Building, electrical, and plumbing codes, where applicable to work; • Fire hazards involved in various types of construction and in the storage of flammable and hazardous materials; • Fire detection, fire alarm, and fire suppression systems; • Knowledge of the laws and regulations governing emergency management; • Knowledge of emergency and/or disaster planning principles and practices. Skill at... • Motivating, developing, and directing people as they work, identifying the best people for the j ob; • Making quick and accurate assessments of emergency situations, and determining appropriate mitigation actions; • Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions; • Determining how a system should work, and how changes in conditions, operations, and the environment will affect outcomes; • Adjusting actions in relation to others' actions or situational requirements; • Communicating effectively, both orally and in writing, as appropriate for the needs of the audience; • Giving full attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Managing and coordinating disaster recovery operations. Ability to... • Keep current on City ordinances and/or national fire codes; Page 7 of 11 • Enforce laws, ordinances, and regulations with fairness, impartiality, and tact; • Apply general rules to specific problems to produce answers that make sense; • Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events); • Tell when something is wrong or is likely to go wrong— recognize potential problems; • Shift back and forth between two more activities or sources of information— multi -task; • Maintain control under extremely stressful conditions; • Make life and death decisions during emergency situations; • Within accepted safety practices, rely on sense of sight, hearing, touch, and smell to help determine the nature of an emergency and make operational decisions; • Work for long periods of time, requiring sustained physical activity and intense concentration; • Work in a variety of weather conditions with exposure to outdoor elements; • Tolerate extreme fluctuations in temperature while performing job duties; • Bend or stoop repeatedly or continually over time to perform job-related services; • Work in confined spaces, such as attic crawl spaces; • Travel across wet, slippery, rough, uneven or rocky surfaces; • Work at heights greater than ten feet; • Move light objects (20 pounds or more); • Observe people's behavior to determine compliance with prescribed operating or safety standards, or to assess patient condition; • Learn job-related material through structured lecture, reading, and computer-based instruction, through oral instruction and observation, and through hands-on activities; • Instruct, train, and develop employees in emergency services related disciplines; • Communicate ideas orally and in writing in the English language so that others will understand; • Understand and follow oral and written instructions in the English language; • Comprehend and make inferences from written material in the English language; • Produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar; • Arrange things or actions in a certain order or pattern according to a rule or specific set of rules (e.g. logic or mathematical operations); • Gather and interpret data, reach logical conclusions, and present findings and recommendations; • Work cooperatively with other City employees and the public; • Continue to learn new technical and management methods to improve effectiveness and efficiency of operations; • Exercise a high degree of self-discipline; • Perform a broad range of supervisory responsibilities over others; • Work safely without presenting a direct threat to self or others. Additional Requirements: • Some positions will require performance of other essential and marginal functions depending on work location, assignment, or shift. Page 8 of 11 Some positions require the use of City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid Class B driver's license, and have an acceptable driving record. Employees in this class may be required to relieve an officer of higher rank and, when so assigned, are responsible for the duties and job requirements of that position until relieved of those duties. Minimum Acceptable Experience, Training, and Certification: • Meet requirements for promotion to Grade IIII – Captain. • Certified as Structure Firefighter – Basic, by the Texas Commission on Fire Protection. • Certified as Emergency Care Attendant, by the Texas State Department of Health Services. Certified at the Operations Level for Hazardous Materials response, by the U.S. Environmental Protection Agency. Certified as Hazardous Materials Incident Commander, by the U.S. Environmental Protection Agency, within one year of promotion. Certified as Fire Inspector - Basic, by the Texas Commission on Fire Protection, within one year of assignment. Preferred Experience, Training, and Certification: Code Enforcement Program— Texas Commission on Fire Protection certifications preferred: • Fire Inspector – Intermediate or above • Structure Firefighter – Intermediate or above • Fire Service Instructor – I or above • Fire Officer – I or above • Advanced training and/or experience in the International Fire Code and associated compliance practices. • Advanced training and/or experience in automatic fire suppression systems. • Advanced training and/or experience in building construction and building plans review requirements and processes. • Advanced training and/or experience in development, implementation and management of permitting processes. • Accredited college course work or degrees any of the following areas: • Fire Protection Technology • Homeland Security/Emergency Management • Law Enforcement • Communications • Adult Education • Public or Business Administration Investigations Program— Certified as Peace Officer – Basic, the Texas Commission on Law Enforcement Standards and Education, within one year of assignment. • Certified as Arson Investigator – Basic, by the Texas Commission on Fire Protection, within one year of assignment. Page 9 of 11 • Advanced training and/or experience in developing, managing, and implementing cause and origin and arson investigation programs. • Advanced training and/or experience in developing, managing, and implementing complaint and internal investigations programs. • Texas Commission on Fire Protection certifications preferred: • Structure Firefighter — Intermediate or above • Arson Investigator — Intermediate or above • Fire Inspector — Basic or above • Fire Service Instructor — I or above • Fire Officer — I or above • Texas Commission on Law Enforcement Standards and Education certifications preferred: • Peace Officer - Intermediate or above • Accredited college course work or degrees any of the following areas: • Fire Protection Technology • Law Enforcement • Homeland Security/Emergency Management • Public or Business Administration • Communications Public Education & Information Program • Texas Commission on Fire Protection certifications preferred: • Structure Firefighter — Intermediate or above • Fire Service Instructor — I or above • Fire Inspector — Basic or above • Fire Officer — I or above • Advanced training and/or experience in developing, managing, and implementing emergency services related public education and information programs. • Advanced training and/or experience in effective communications techniques and media management. • Advanced training and/or experience in development and efficient dissemination of public education supplemental educational materials. • Advanced training and/or experience in web page design and management. • Accredited college course work or degrees any of the following areas: • Communications • Adult Education • Fire Protection Technology • Homeland Security/Emergency Management • Public or Business Administration Emergencv Management Program • Texas Commission on Fire Protection certifications preferred: • Structure Firefighter — Intermediate or above • Fire Service Instructor — I or above • Fire Inspector — Basic or above Page 10 of 11 Fire Officer — I or above • Advanced training and/or experience in emergency management planning and/or response. • Advanced training and/or experience in effective communications techniques and media management. • Advanced training and/or experience in development emergency management drills and exercises. • Advanced training and/or experience in database management. • Accredited college course work or degrees any of the following areas: • Homeland Security/Emergency Management • Communications • Adult Education • Fire Protection Technology • Public or Business Administration Page 11 of 11