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HomeMy WebLinkAboutRES 00-103 RESOLUTION NO.DD-iD.3 BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF BEAUMONT: THAT the City Manager be and he is hereby authorized to execute annual "Interlocal Contracts for Public Safety Answering Point Maintenance, Equipment Upgrade, and Training" with the South East Texas Regional Planning Commission (SETRPC) for providing a 9-1-1 Emergency Network. The contracts are substantially in the form attached hereto as Exhibits "A" and "B." PASSED BY THE CITY COUNCIL of the City of Beaumont this the 1�day of , 2000. - Mayor - G ACAROLIRESOLUTRAUTHORIZ.RES SOUTH EAST TEXAS REGIONAL PLANNING COMMISSION 9-1-1 EMERGENCY NETWORK INTERLOCAL CONTRACT FOR PUBLIC SAFETY ANSWERING POINT MAINTENANCE, EQUIPMENT UPGRADE, AND TRAINING This Contract is entered into between the South East Texas Regional Planning Commission and the City of Beaumont , Texas EXHIBIT "A" South East Texas Regional Planning Commission INTERLOCAL CONTRACT FOR PSAP MAINTENANCE, EQUIPMENT UPGRADE, AND TRAINING Parties and Purpose 1.1 The South East Texas Regional Planning Commission (SETRPC) is a regional planning commission and political subdivision of the State of Texas organized and operating under the Texas Regional Planning Act of 1965, as amended, Chapter 391 of the Local Government Code. SETPRC has developed a Strategic Plan to establish and maintain 9-1-1 emergency telephone service and the Texas Commission on State Emergency Communications (CSEC) has approved its Plan. 1.2 The City of Beaumont (Public Agency) is a Texas municipality that operates one or more Public Safety Answering Points (PSAPs) that assist in implementing the Strategic Plan as authorized by Chapter 771 of the Health and Safety Code. 1.3 This contract is entered into between SETRPC and Public Agency under Chapter 791 of the Government Code so that Public Agency can maintain its PSAP(s), upgrade its equipment, and train its personnel to participate in the enhanced 9-1-1 emergency telephone system in the Region. Goods and Services 2.1 Public Agency agrees to: (1) cooperate with SETRPC in acquiring and installing necessary equipment for the 9-1-1 system; (2) comply with applicable provisions of the Uniform Grant Management Standards,Title 1,Texas Administrative Code, Sections 5.151 — 5.167, including without limitation all such provisions addressing ownership, transfer of ownership and/or control of equipment acquired with 9-1-1 funds in connection with providing 9-1-1 service; (3) abide by all rules, regulations, performance training standards, etc. adopted by the CSEC or its successor agency; (4) purchase supplies such as printer paper, printer ribbons, cleaning materials, etc. necessary for the continuous operation of its PSAP(s); (5) protect the 9-1-1 equipment and secure the premises of its PSAP(s) against unauthorized entrance or use; 2 (6) practice preventive maintenance for the 9-1-1 equipment, including at a minimum, testing emergency power generators periodically, and ensuring that printers are working properly; (7) participate in emergency communications training for call- takers/dispatchers as scheduled and provided by SETRPC; (8) complete such reports and other documentation as may be reasonably required by CSEC, the PSAPs, SETRPC, or the service provider. E 9-1-1 Equipment Purchasing and Leasing 3.1 (a) SETRPC hereby agrees to provide services and equipment, whether purchased or leased, for Public Agency including all non-recurring and monthly recurring charges for equipment and network charges as approved by the CSEC. SETRPC also agrees to provide for repairs, updates and replacement of equipment as necessary and as approved by the CSEC. . (b) All leased equipment remains the sole property of the lessor. 3.2 Except as noted in paragraph 3.5, SETRPC owns all 9-1-1 equipment purchased on behalf of Public Agency with emergency service fees paid to SETRPC by the exchange carriers. Public Agency is licensed to use the 9-1-1 equipment in providing enhanced 9-1-1 emergency telephone services. 3.3 Public Agency agrees not to encumber, transfer, or otherwise dispose of the 9-1-1 equipment without SETRPC's written consent. In addition, Public Agency and PSAPs shall reimburse the SETRPC and/or the CSEC, as applicable, for damage to 9-1-1 equipment caused by intentional misconduct, abuse, misuse, or negligence by PSAP employees, normal wear and tear or ordinary day to day use of equipment excepted. Further, upon the installation of any additional equipment or software by SETRPC, Public Agency agrees to comply with the provisions of Exhibit"A"attached hereto and incorporated herein as referenced. 3.4 Public Agency acknowledges that SETRPC representatives will visit Public Agency on a regular basis to monitor functionality and use of all equipment associated with 9-1-1 call handling and processing and on an annual basis to conduct a physical inventory of all said equipment. 3.5 Paragraphs 3.1, 3.2 and 3.3 survive the expiration or early termination of this contract and continue in effect so long as Public Agency uses the 9-1-1 equipment. 3.6 When 9-1-1 equipment is purchased with a combination of monies from Public Agency and emergency service fees paid to SETRPC by the exchange carriers, Public Agency shall own said equipment. 3 Effective Date and Term of Contract 4.1 The term of this contract shall be one (1) year, effective on , and shall continue from year to year thereafter unless any party involved gives sixty (60) days written notice to the other. Independent Contractor 5.1 Public Agency is not an employee or agent of SETRPC, but furnishes services under this contract solely as an independent contractor. Assignment and Subcontracting 6.1 Public Agency may not assign its rights or subcontract its duties under this contract without the prior written consent of SETRPC. An attempted assignment or subcontract in violation of this paragraph is void. 6.2 If SETRPC consents to subcontracting, each subcontract is subject to all of the terms and conditions of this contract, and Public Agency agrees to furnish a copy of this contract to each of its subcontractors. Records 7.1 Public Agency agrees to maintain a current inventory of all 9-1-1 equipment, consistent with the Uniform Grant Management Standards and applicable federal and state law. 7.2 Public Agency agrees to maintain records adequate to document its call volume and ANUALI problems. 7.3 Public Agency and PSAPs agree to maintain, consistent with Uniform Grant Management Standards and applicable federal and state law, adequate fiscal records and supporting documentation for all 9-1-1 funds distributed to Public Agency and PSAPs and all 9-1-1 funds spent by such Public Agency and PSAPs for 9-1-1 service, with specific detail for 9-1-1 funds received or spent relating to addressing or addressing maintenance activities. 7.4 Subject to the additional requirement of paragraph 7.5, Public Agency agrees to preserve records, at a minimum, for three years. 7.5 If an audit of or information in the records is disputed or the subject of litigation, Public Agency agrees to preserve the records until the dispute or litigation is finally concluded,regardless of the expiration or early termination of this contract. 7.6 SETRPC is entitled to inspect and copy, during normal business hours at 4 Public Agency's offices where they are maintained, the records maintained under this contract for as long as they are preserved. 7.7 SETRPC is also entitled to visit Public Agency's offices, talk to its personnel, monitor and inventory equipment, and audit its records, all during normal business hours, to assist in evaluating its performance under this contract. 7.8 CSEC the Texas State Auditor, and their duly authorized representatives, shall have access to and the right to examine all books, accounts, records, files, and/or other papers, or property pertaining to the 9-1-1 service,belonging to or in use by the Public Agency, PSAPs, or by any other entity that has performed or will perform addressing or addressing maintenance activities. Nondiscrimination and Equal Opportunity 8.1 Public Agency shall not exclude anyone from participating under this contract, deny anyone benefits under this contract,or otherwise unlawfully discriminate against anyone in carrying out this contract because of race, color, religion, sex, age, disability, handicap, or national origin. Dispute Resolution 9.1 The parties desire to resolve disputes arising under this contract without litigation. Accordingly, if a dispute arises, the parties agree to attempt in good faith to resolve the dispute between themselves. To this end, the parties agree not to sue one another, except to enforce compliance with paragraphs 9.1-9.2,until they have exhausted the procedures set out in these paragraphs. 9.2 At the written request of either party, each party shall appoint one nonlawyer representative to negotiate informally and in good faith to resolve any dispute arising under this contract. The representatives appointed shall determine the location, format, frequency, and duration of the negotiations. 9.3 If the representatives cannot resolve the dispute within 30 calendar days after the first negotiation meeting, the parties agree to refer the dispute to the Dispute Resolution Center of Jefferson County for mediation in accordance with the Center's mediation procedures by a single mediator assigned by the Center. Each party shall pay half the cost of the Center's mediation services. 9.4 The parties agree to continue performing their duties under this contract, which are unaffected by the dispute, during the negotiation and mediation process. 5 Suspension for Unavailability of Funds; Withholding, Decrease or Reimbursement of Funds Due to Non-compliance 10.1 Public Agency acknowledges that SETRPC's sole sources of funding for this contract are the emergency service fees collected by the telephone companies and remitted to SETRPC and pooled funds awarded to SETRPC. If fees sufficient to administer the program are not received by SETRPC, SETRPC may suspend administration of the program and training responsibilities under this contract by giving Public Agency notice thereof. 10.2 Public Agency acknowledges that SETRPC may withhold, decrease or seek reimbursement of 9-1-1 funds in the event such funds are or were used in non- compliance with applicable federal or state law. Further, Public Agency and PSAPs shall return or reimburse the SETRPC and/or CSEC, as applicable, any 9-1-1 funds used in non-compliance with applicable law. Such return or reimbursement of 9-1-1 funds to the SETRPC and/or the CSEC, as applicable, shall be made by the Public Agency or PSAP within sixty (60) days after demand by SETRPC, unless an alternative repayment plan is approved by the SETRPC and CSEC. Termination for Convenience 11.1 Either party may terminate this contract in its entirety for convenience by giving the other notice of intent to terminate. After the notice is received, the parties shall negotiate in good faith the terms and effective date of the termination. In any event, however, this contract terminates 60 calendar days after a party receives the notice of termination. Notice to Parties 12.1 Notice to be effective under this contract must be in writing and received by the party against whom it is to operate. Notice is received by a party; (1) when it is delivered to the party personally; (2)when a party receives a facsimile of the notice, as confirmed by the sender's facsimile machine; (3) on the date shown on the return receipt if mailed by registered or certified mail,return receipt requested,to the party's address specified in paragraph 12.2 and signed on behalf of the party; or(4) three business days after its deposit in the United States mail, with first-class postage affixed, addressed to the party's address specified in paragraph 12.2. 12.2 SETPRC's address is 3501 Turtle Creek Drive, Port Arthur, Texas 77642, Attention: 9-1-1 Director. SETRPC's telephone number is (409) 724-1911, and its facsimile number is (409) 724-6295. Public Agency's address is P. 0. Box 3827 Beaumont, TX 77704 Attention: District Chief Jerry Lyons Public Agency's telephone number is (409) 880-3901 , and its facsimile number is (409) 833-5166 6 12.3 A party may change its address by providing notice of the change in accordance with paragraph 12.1. Further Agreements; Miscellaneous 13.1 By their respective signatures below, the SETRPC, Public Agency, and PSAPs , as applicable, commit to continue addressing and addressing maintenance activities in accordance with the SETRPC Regional Plan developed and approved in accordance with Texas Health& Safety Code, Section 771.055, as amended, as a condition of the receipt of 9-1-1 funds as prescribed by the SETRPC Strategic Plan to establish and maintain 9-1-1 emergency service. 13.2 Each individual signing this contract on behalf of a party warrants that he or she is legally authorized to do so and that such party is legally authorized to perform the obligations undertaken. 13.3 This contract states the entire-agreement of the parties, and an amendment to this contract is not effective unless in writing and signed by all parties. 13.4 The following Attachments are part of this contract: Attachment 1 Call Volume Report Attachment 2 ANI/ALI Problem Report 13.5 This contract is binding on and inures to the benefit of the parties' successors in interest. 13.6 This contract is executed in duplicate originals. CITY OF Beaumont SOUTH EAST TEXAS REGIONAL PLANNING COMMISSION By By Don Kelly Name: Executive Director Title: Date: Attest: [Assistant] City Clerk 7 EXHIBIT A PSAP RULES REGARDING NEW EQUIPMENT 1. Only the designated Dispatch Supervisor or other designated supervisor is to have the security codes and keys to the locks for the computer drives. 2. No unauthorized software is to be loaded onto the 9-1-1 system. 3. No unauthorized personnel are to service or repair the 9-1-1 system components. 4. No unauthorized personnel are to use the 9-1-1 system. 5. PSAP personnel are responsible for reporting any hardware or software problems within a reasonable period from the time the problem is first detected. 6. The PSAP agency will only be liable for any expenses incurred by the SETRPC in repairing or replacing any software or hardware that must be replaced due to abuse or negligence or as a direct result of any violation of the rules stated herein. 7. Failure to abide by these rules may result in the SETRPC terminating this agreement and not placing a PSAP at that location. 8. The PSAP agency will not be held monetarily liable for any costs incurred for items that are covered by warranty, or if they are the result of an incident over which they have no control (i.e. lightning, water as a result of flooding, power failure, etc.) 9. The PSAP agency will operate a 24-hour dispatch service at the PSAP site in order to assure quality and to continue to operate as a PSAP. 8 /-C-ALON • ATTACHMENT 1 N Z!: CALL VOLUME REPORT South East Texas Regional Planning Commission REPORTING AGENCY CONTACT PERSON REPORTING PERIOD TO 9-1-1 Day of the Week Non-Emergency, 9-1-1 Total Calls Emergency Calls 9-1-1 Calls A B A +B =C MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY TOTALS 9-1-1 CALL VOLUME REPORT SOUTH EAST TEXAS REGIONAL PLANNING COMMISSION 9-1-1 EMERGENCY NETWORK INSTRUCTIONS: Please date and complete this call volume report. Reports should be submitted at the end of each reporting week. To file your report, please fax it to Pete De La Cruz, Data Base Manager, at(409) 724-6295. If you have any questions about this form, please contact me at(409) 724- 1911. 9 Attachment 2 9- 1 - 1 B AC1 South East Texas ANI/ALI Problem Report I. Regional Manning Commission 9-1-1 Emergency Network PSAP CALL-TAKER ID Date ANI ( - ESN TIME ANI FLASHING ANI STEADY D DISPLAYED ADDRESS DISPLAYED COMMUNITY PHONE TYPE (CIRCLE ONE) BUSN RESD COIN CELL CTX PBX OTHER PROBLEM RECORD NOT FOUND FOR ALI DISPLAY REPORT 0 FOREIGN EXCHANGE (FX) D INFORMATION ERROR ANI INCORRECT - CHANGE TO: MISROUTED TO THIS PSAP - SEND TO: ALI ADDRESS INCORRECT - CHANGE TO ADDRESS BELOW: ESN ASSIGNMENT INCORRECT - CHANGE TO: POLICE FIRE EMS REMARKS SETRPC 9-1-1 USE TELEPHONE COMPANY USE REC'D REC'D: CORRECTION MADE INITIALS FWD:_ REMARKS: (TELCO) CONFIRMED SOUTH EAST TEXAS REGIONAL PLANNING COMMISSION 9-1-1 EMERGENCY NETWORK INTERLOCAL CONTRACT FOR PUBLIC SAFETY ANSWERING POINT MAINTENANCE, EQUIPMENT UPGRADE, AND TRAINING This Contract is entered into between the South East Texas Regional Planning Commission and the City of Beaumont Texas EXHIBIT "B" ,fI South East Texas Regional Planning Commission INTERLOCAL CONTRACT FOR PSAP MAINTENANCE, EQUIPMENT UPGRADE, AND TRAINING Parties and Purpose 1.1 The South East Texas Regional Planning Commission(SETRPC) is a regional planning commission and political subdivision of the State of Texas organized and operating under the Texas Regional Planning Act of 1965, as amended, Chapter 391 of the Local Government Code. SETPRC has developed a Strategic Plan to establish and maintain 9-1-1 emergency telephone service and the Texas Commission on State Emergency Communications (CSEC) has approved its Plan. 1.2 The City of Beaumont (Public Agency) is a Texas municipality that operates one or more Public Safety Answering Points (PSAPs) that assist in implementing the Strategic Plan as authorized by Chapter 771 of the Health and Safety Code. 1.3 This contract is entered into between SETRPC and Public Agency under Chapter 791 of the Government Code so that Public Agency can maintain its PSAP(s), upgrade its equipment, and train its personnel to participate in the enhanced 9-1-1 emergency telephone system in the Region. Goods and Services 2.1 Public Agency agrees to: (1) cooperate with SETRPC in acquiring and installing necessary equipment for the 9-1-1 system; (2) comply with applicable provisions of the Uniform Grant Management Standards, Title 1, Texas Administrative Code, Sections 5.151 —5.167, including without limitation all such provisions addressing ownership, transfer of ownership and/or control of equipment acquired with 9-1-1 funds in connection with providing 9-1-1 service; (3) abide by all rules, regulations, performance training standards, etc. adopted by the CSEC or its successor agency; (4) purchase supplies such as printer paper,printer ribbons, cleaning materials, etc. necessary for the continuous operation of its PSAP(s); (5) protect the 9-1-1 equipment and secure the premises of its PSAP(s) against unauthorized entrance or use; 2 (6) practice preventive maintenance for the 9-1-1 equipment, including at a minimum, testing emergency power generators periodically, and ensuring that printers are working properly; (7) participate in emergency communications training for call- takers/dispatchers as scheduled and provided by SETRPC; (8) complete such reports and other documentation as may be reasonably required by CSEC, the PSAPs, SETRPC, or the service provider. E 9-1-1 Equipment Purchasing and Leasing 3.1 (a) SETRPC hereby agrees to provide services and equipment, whether purchased or leased, for Public Agency including all non-recurring and monthly recurring charges for equipment and network charges as approved by the CSEC. SETRPC also agrees to provide for repairs, updates and replacement of equipment as necessary and as approved by the CSEC. (b) All leased equipment remains the sole property of the lessor. 3.2 Except as noted in paragraph 3.5, SETRPC owns all 9-1-1 equipment purchased on behalf of Public Agency with emergency service fees paid to SETRPC by the exchange carriers. Public Agency is licensed to use the 9-1-1 equipment in providing enhanced 9-1-1 emergency telephone services. 3.3 Public Agency agrees not to encumber, transfer, or otherwise dispose of the 9-1-1 equipment without SETRPC's written consent. In addition, Public Agency and PSAPs shall reimburse the SETRPC and/or the CSEC, as applicable, for damage to 9-1-1 equipment caused by intentional misconduct, abuse, misuse, or negligence by PSAP employees, normal wear and tear or ordinary day to day use of equipment excepted. Further, upon the installation of any additional equipment or software by SETRPC, Public Agency agrees to comply with the provisions of Exhibit"A" attached hereto and incorporated herein as referenced. 3.4 Public Agency acknowledges that SETRPC representatives will visit Public Agency on a regular basis to monitor functionality and use of all equipment associated with 9-1-1 call handling and processing and on an annual basis to conduct a physical inventory of all said equipment. 3.5 Paragraphs 3.1, 3.2 and 3.3 survive the expiration or early termination of this contract and continue in effect so long as Public Agency uses the 9-1-1 equipment. 3.6 When 9-1-1 equipment is purchased with a combination of monies from Public Agency and emergency service fees paid to SETRPC by the exchange carriers, Public Agency shall own said equipment. 3 Effective Date and Term of Contract 4.1 The term of this contract shall be one (1) year, effective on , and shall continue from year to year thereafter unless any party involved gives sixty (60) days written notice to the other. Independent Contractor 5.1 Public Agency is not an employee or agent of SETRPC, but furnishes services under this contract solely as an independent contractor. Assignment and Subcontracting 6.1 Public Agency may not assign its rights or subcontract its duties under this contract without the prior written consent of SETRPC. An attempted assignment or subcontract in violation of this paragraph is void. 6.2 If SETRPC consents to subcontracting, each subcontract is subject to all of the terms and conditions of this contract, and Public Agency agrees to fiunish a copy of this contract to each of its subcontractors. Records 7.1 Public Agency agrees to maintain a current inventory of all 9-1-1 equipment,consistent with the Uniform Grant Management Standards and applicable federal and state law. 7.2 Public Agency agrees to maintain records adequate to document its call volume and ANUALI problems. 7.3 Public Agency and PSAPs agree to maintain, consistent with Uniform Grant Management Standards and applicable federal and state law, adequate fiscal records and supporting documentation for all 9-1-1 funds distributed to Public Agency and PSAPs and all 9-1-1 funds spent by such Public Agency and PSAPs for 9-1-1 service, with specific detail for 9-1-1 funds received or spent relating to addressing or addressing maintenance activities. 7.4 Subject to the additional requirement of paragraph 7.5, Public Agency agrees to preserve records, at a minimum, for three years. 7.5 If an audit of or information in the records is disputed or the subject of litigation, Public Agency agrees to preserve the records until the dispute or litigation is finally concluded, regardless of the expiration or early termination of this contract. 7.6 SETRPC is entitled to inspect and copy, during normal business hours at 4 Public Agency's offices where they are maintained, the records maintained under this contract for as long as they are preserved. 7.7 SETRPC is also entitled to visit Public Agency's offices, talk to its personnel, monitor and inventory equipment, and audit its records, all during normal business hours, to assist in evaluating its performance under this contract. 7.8 CSEC the Texas State Auditor, and their duly authorized representatives, shall have access to and the right to examine all books, accounts, records, files, and/or other papers, or property pertaining to the 9-1-1 service, belonging to or in use by the Public Agency, PSAPs, or by any other entity that has performed or will perform addressing or addressing maintenance activities. Nondiscrimination and Equal Opportunity 8.1 Public Agency shall not exclude anyone from participating under this contract, deny anyone benefits under this contract, or otherwise unlawfully discriminate against anyone in carrying out this contract because of race, color,religion, sex, age, disability, handicap, or national origin. Dispute Resolution 9.1 The parties desire to resolve disputes arising under this contract without litigation. Accordingly, if a dispute arises,the parties agree to.attempt in good faith to resolve the dispute between themselves. To this end,the parties agree not to sue one another, except to enforce compliance with paragraphs 9.1-9.2, until they have exhausted the procedures set out in these paragraphs. 9.2 At the written request of either party, each party shall appoint one nonlawyer representative to negotiate informally and in good faith to resolve any dispute arising under this contract. The representatives appointed shall determine the location, format, frequency, and duration of the negotiations. 9.3 If the representatives cannot resolve the dispute within 30 calendar days after the first negotiation meeting, the parties agree to refer the dispute to the Dispute Resolution Center of Jefferson County for mediation in accordance with the Center's mediation procedures by a single mediator assigned by the Center. Each parry shall pay half the cost of the Center's mediation services. 9.4 The parties agree to continue performing their duties under this contract, which are unaffected by the dispute, during the negotiation and mediation process. 5 Suspension for Unavailability of Funds; Withholding, Decrease or Reimbursement of Funds Due to Non-compliance 10.1 Public Agency acknowledges that SETRPC's sole sources of funding for this contract are the emergency service fees collected by the telephone companies and remitted to SETRPC and pooled funds awarded to SETRPC. If fees sufficient to administer the program are not received by SETRPC, SETRPC may suspend administration of the program and training responsibilities under this contract by giving Public Agency notice thereof. 10.2 Public Agency acknowledges that SETRPC may withhold, decrease or seek reimbursement of 9-1-1 funds in the event such funds are or were used in non- compliance with applicable federal or state law. Further, Public Agency and PSAPs shall return or reimburse the SETRPC and/or CSEC, as applicable, any 9-1-1 funds used in non-compliance with applicable law. Such return or reimbursement of 9-1-1 funds to the SETRPC and/or the CSEC, as applicable, shall be made by the Public Agency or PSAP within sixty (60) days after demand by SETRPC, unless an alternative repayment plan is approved by the SETRPC and CSEC. Termination for Convenience 11.1 Either party may terminate this contract in its entirety for convenience by giving the other notice of intent to terminate. After the notice is received, the parties shall negotiate in good faith the terms and effective date of the termination. In any event, however, this contract terminates 60 calendar days after a party receives the notice of termination. Notice to Parties 12.1 Notice to be effective under this contract must be in writing and received by the party against whom it is to operate. Notice is received by a parry; (1) when it is delivered to the party personally; (2) when a party receives a facsimile of the notice, as confirmed by the sender's facsimile machine; (3) on the date shown on the return receipt if mailed by registered or certified mail, return receipt requested, to the parry's address specified in paragraph 12.2 and signed on behalf of the party; or(4)three business days after its deposit in the United States mail, with first-class postage affixed, addressed to the party's address specified in paragraph 12.2. 12.2 SETPRC's address is 3501 Turtle Creek Drive, Port Arthur, Texas 77642, Attention: 9-1-1 Director. SETRPC's telephone number is (409) 724-1911, and its facsimile number is (409) 724-6295. Public Agency's address is P. 0. Box 3827 Beaumont, TX 77704 Attention: Capt. Melissa 0wnbv Public Agency's telephone number is 409 880 3872 , and its facsimile number is 409 880 3895 6 12.3 A party may change its address by providing notice of the change in accordance with paragraph 12.1. Further Agreements; Miscellaneous 13.1 By their respective signatures below, the SETRPC, Public Agency, and PSAPs , as applicable, commit to continue addressing and addressing maintenance activities in accordance with the SETRPC Regional Plan developed and approved in accordance with Texas Health& Safety Code, Section 771.055, as amended, as a condition of the receipt of 9-1-1 funds as prescribed by the SETRPC Strategic Plan to establish and maintain 9-1-1 emergency service. 13.2 Each individual signing this contract on behalf of a party warrants that he or she is legally authorized to do so and that such party is legally authorized to perform the obligations undertaken. 13.3 This contract states the entire agreement of the parties, and an amendment to this contract is not effective unless in writing and signed by all parties. 13.4 The following Attachments are part of this contract: Attachment 1 Call Volume Report Attachment 2 AN /ALI Problem Report 13.5 This contract is binding on and inures to the benefit of the parties' successors in interest. 13.6 This contract is executed in duplicate originals. CITY OF Beaumont SOUTH EAST TEXAS REGIONAL PLANNING COMMISSION By By Don Kelly Name: Executive Director Title: Date: Attest: [Assistant] City Clerk 7 EXHIBIT A PSAP RULES REGARDING NEW EQUIPMENT 1. Only the designated Dispatch Supervisor or other designated supervisor is to have the security codes and keys to the locks for the computer drives. 2. No unauthorized software is to be loaded onto the 9-1-1 system. 3. No unauthorized personnel are to service or repair the 9-1-1 system components. 4. No unauthorized personnel are to use the 9-1-1 system. 5. PSAP personnel are responsible for reporting any hardware or software problems within a reasonable period from the time the problem is first detected. 6. The PSAP agency will only be liable for any expenses incurred by the SETRPC in repairing or replacing any software or hardware that must be replaced due to abuse or negligence or as a direct result of any violation of the rules stated herein. 7. Failure to abide by these rules may result in the SETRPC terminating this agreement and not placing a PSAP at that location. 8. The PSAP agency will not be held monetarily liable for any costs incurred for items that are covered by warranty, or if they are the result of an incident over which they have no control (i.e. lightning, water as a result of flooding, power failure, etc.) 9. The PSAP agency will operate a 24-hour dispatch service at the PSAP site in order to assure quality and to continue to operate as a PSAP. 8 ii. - ATTACHM ENT 1 Q�!RGENCY ° CALL VOLUME REPORT South East Texas Regional Planning Commission REPORTING AGENCY CONTACT PERSON REPORTING PERIOD TO 9-1-1 Day of the Week Non-Emergency 9-1-1 Total Calls Emergency Calls 9-1-1 Calls A B A+B = C MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY TOTALS 9-1-1 CALL VOLUME REPORT SOUTH EAST TEXAS REGIONAL PLANNING COMMISSION 9-1-1 EMERGENCY NETWORK INSTRUCTIONS: Please date and complete this call volume report. Reports should be submitted at the end of each reporting week. To file your report, please fax it to Pete De La Cruz, Data Base Manager, at(409) 724-6295. If you have any questions about this form, please contact me at(409) 724- 1911. 9 Attachment 2 9-1 -1 B �1 South East Texas AN VALI Problem Report » Regional Planning Commission 9-1-1 Emergency Network PSAP CALL-TAKER ID Date ANI ( ) - ESN TIME ANI FLASHING D ANI STEADY D DISPLAYED ADDRESS DISPLAYED COMMUNITY PHONE TYPE (CIRCLE ONE) BUSN RESD COIN CELL CTX PBX OTHER PROBLEM REPORT D RECORD NOT' FOUND FOR ALI DISPLAY 0 FOREIGN EXCHANGE (FX) O INFORMATION ERROR ANI INCORRECT - CHANGE TO: MISROUTED TO THIS PSAP - SEND TO: ALI ADDRESS INCORRECT- CHANGE TO ADDRESS BELOW: ESN ASSIGNMENT INCORRECT - CHANGE TO: POLICE FIRE EMS REMARKS SETRPC 9-1-1 USE TELEPHONE COMPANY USE RECD REC'D: CORRECTION MADE INITIALS FWD:- REMARKS: (TELCO) CONFIRMED